Post Reply Guest Pass Did Not Appear
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Posted 12/15/15
I used the fourteen day free trial for Crunchyroll Premium, then I paid for a year. This means I became a premium member about thirty days ago, hence, I should have gotten a guest pass. I was told I would get one today, even just a few hours ago, but now it says it's 29 days until I get one, and that I haven't accumulated any guest passes. What happened?
Dragon
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Posted 12/15/15

TheCrushmaster wrote:

I used the fourteen day free trial for Crunchyroll Premium, then I paid for a year. This means I became a premium member about thirty days ago, hence, I should have gotten a guest pass. I was told I would get one today, even just a few hours ago, but now it says it's 29 days until I get one, and that I haven't accumulated any guest passes. What happened?


I've had the same thing happen on occasion! I'd say maybe 0-2 per year end up offset on average. I'm not sure what causes it, but the pass always does arrive (sometimes up to a week later than it should have, in the middle of the new countdown).

If you still haven't gotten it in a few days, you might try contacting support about it, but it should show up for you automatically.
9449 cr points
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22 / M / United States
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Posted 12/15/15

MakotoKamui wrote:

I've had the same thing happen on occasion! I'd say maybe 0-2 per year end up offset on average. I'm not sure what causes it, but the pass always does arrive (sometimes up to a week later than it should have, in the middle of the new countdown).

If you still haven't gotten it in a few days, you might try contacting support about it, but it should show up for you automatically.


That makes sense. Thanks for the reply.
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