Post Reply 48 Hour Premium Membership Code Not Working
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Posted 12/16/15 , edited 12/16/15
My friend, who regularly keeps up her Premium Membership, sent me one of four 48 hour Premium Membership codes that she had received. I got the eMail and clicked on the link provided. I was then taken to Crunchyroll's site and asked to log in, which I did. There was then a screen that showed my code and a button to click to proceed but when I click that button I get an error message saying that there's been a problem. I've tried clicking again, refreshing the page, and even going back to my eMail and clicking the link again. None of it works. Please help! I'm wanting to try the Premium Membership so I can decide if I want to buy a whole year's subscription.
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Posted 12/16/15

TenchiBery wrote:

My friend, who regularly keeps up her Premium Membership, sent me one of four 48 hour Premium Membership codes that she had received. I got the eMail and clicked on the link provided. I was then taken to Crunchyroll's site and asked to log in, which I did. There was then a screen that showed my code and a button to click to proceed but when I click that button I get an error message saying that there's been a problem. I've tried clicking again, refreshing the page, and even going back to my eMail and clicking the link again. None of it works. Please help! I'm wanting to try the Premium Membership so I can decide if I want to buy a whole year's subscription.


There's a very similar thread reporting the same thing, and here's what the customer support person said:


Try redeeming it via /redeem. If it does not work, send a ticket to /contact.


Here's the link to his post in that thread:
http://www.crunchyroll.com/forumtopic-931021/cant-redeem-free-2-day-premium-gift-code#52501513
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