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Post Reply Can't use guest pass?
2189 cr points
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21 / M / corona. cali
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Posted 12/19/15
Any updates on this? (I'm not at home so I can't use a pass :/
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21 / F / India
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Posted 12/20/15
I can't use the Guest Pass either. The same message is showing up now matter what. Please fix it.
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16 / M / An igloo in Canada
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Posted 12/20/15
Nope, none. Support tickets have already been sent so all anyone can really do at this point is sit around and wait. I'm not too concerned about this though, the only shows really worth watching this season are Osomatsu-san, Iron-Blooded Orphans and Ultraman X.
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33 / M
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Posted 12/20/15
^ I agree with you, but only on Iron Blooded
Posted 12/20/15 , edited 12/20/15
i have no clue what to do. since i cant use the guest pass code i been watching anime on [redacted] lately. -groan-
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30 / M / Dallas, TX
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Posted 12/20/15

sugarlux wrote:

i have no clue what to do. since i cant use the guest pass code i been watching anime on [redacted] lately. -groan-


Just so you're aware, that particular site is an unauthorized, illegal streaming service (and it's best to not mention such sites on CR, as it could be a violation of the Terms of Service).
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33 / M
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Posted 12/20/15
^ Whatever. I use crunchy mostly due to its convenience. whats happening now is bollocking that.

CR is in no way irreplaceable.
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17 / M
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Posted 12/20/15
I'm having this problem too not only are the un expired guest passes not working none of the are working even the used ones from months ago have the same message and expiration date damn no fairy tail this week man.
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32 / M
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Posted 12/22/15
any updates?
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Posted 12/22/15 , edited 12/22/15
This guest pass expires soon, and I won't be able to watch over Christmas. If it's not fixed by early tomorrow, is there anyone I can send the code to and have it done manually or some other way?
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Posted 12/23/15

lorreen wrote:


There are already a couple of similar threads reporting the same thing, and here's the answer that was given in them:


Try redeeming it via /redeem. If it does not work, send a ticket to /contact.


Here's the link to the customer support post about it:
http://www.crunchyroll.com/forumtopic-931021/cant-redeem-free-2-day-premium-gift-code#52501513


Well, it's been over a week, and no updates. Since this guest pass expires soon, if it's not fixed now, is there anyone at crunchyroll I can send the code to and have it redeemed manually or some other way to make me premium then take it back in 2 days?

One Punch Mod
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F / Boston-ish
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Posted 12/23/15 , edited 12/23/15

mmmwww wrote:

Well, it's been over a week, and no updates. Since this guest pass expires soon, if it's not fixed now, is there anyone at crunchyroll I can send the code to and have it redeemed manually or some other way to make me premium then take it back in 2 days?



You could contact customer support directly, using the /contact form to request something like that, but I don't know if they will be able to do anything special considering it seems to be a widespread issue and not just a glitch isolated to a couple of users.

Why not just treat yourself, and spend the $6.95 for a month?
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Posted 12/23/15

lorreen wrote:


mmmwww wrote:

Well, it's been over a week, and no updates. Since this guest pass expires soon, if it's not fixed now, is there anyone at crunchyroll I can send the code to and have it redeemed manually or some other way to make me premium then take it back in 2 days?



You could contact customer support directly, using the /contact form to request something like that, but I don't know if they will be able to do anything special considering it seems to be a widespread issue and not just a glitch isolated to a couple of users.

Why not just treat yourself, and spend the $6.95 for a month?


Not all of us can do such things, Some of us(Like myself) can barely just get by, Never mind paying for subscriptions
2189 cr points
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21 / M / corona. cali
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Posted 12/24/15
has there been any news on this? cause im still getting it.
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F / Los Angeles
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Posted 12/25/15
I had a fantasy that the guest passes would be fixed in time for Xmas....Like it would be some present from CR to the users...

Alas, it's not.
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