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Post Reply Can't use guest pass?
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18 / F
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Posted 12/25/15
Ugh, they should fix this..like I've got guest passed that are about to expire :(((((

any updates on dis??
1818 cr points
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Posted 12/25/15
oh man. i really want those guest passes to purchase stuff from the store. oh well, i save my wallet i guess
531 cr points
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26 / F / Solla Sollew
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Posted 12/26/15
Still not fixed. Glad it's not just me though. I tried to redeem a guest pass to avoid crashing while reloading an episode I was almost finished with. Didn't work obviously. X_X
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Posted 12/26/15
FIX THIS
215 cr points
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F / canada
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Posted 12/26/15 , edited 12/26/15
Disappointed that it hasn't been fixed. The guest passes my friend gave me are about to expire in a few days

Have anyone tried if asking your friend to e-mail-gift the guest pass works, or still doesn't work?
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18 / M
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Posted 12/27/15
I wonder if this is happening for everybody who's trying to redeem guest passes, because in multiple forums people are still posting and taking passes. So I feel like if people can redeem them, then is it a problem with the servers people are connected to. I can't redeem anything and I read on Reddit somebody contacted support about this and they got a free 2 week trial. I guess we can only wait for this problem to be solved.
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F
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Posted 12/28/15
sigh, mine is about to expire before i head back to school omg please fix :______:
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F / canada
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Posted 12/28/15 , edited 12/28/15

XxthemonkeyxX wrote:

somebody contacted support about this and they got a free 2 week trial. I guess we can only wait for this problem to be solved.



I contacted support a few days ago and I got a 48 hours guest pass (that's already activated for my account) and that's it. I'm back to waiting for them to fix it. My friend gave me 4 guest passes that she didn't use and I wanted to use them up before winter break is over
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Posted 12/30/15
Im having the same issue this is starting to get very annoying.
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F / In this world
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Posted 12/31/15 , edited 12/31/15
It's constantly giving me an error since for few weeks at a guess pass session, “Sorry, an error occurred while processing your request”. It's same for the payment method, and the sad thing is that I need to catch up on few episodes. Please fix the error as soon as possible. Thank you!
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F / canada
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Posted 12/31/15
Still not fixed =( The guest pass my friend gave me is expiring in about 5 hours, while the other one she gave me expires in two days...
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F
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Posted 1/1/16
THANK CRUNCHYROLL, MINES GOING TO EXPIRE WHEN I GOT BACK TO SCHOOL GREAT.
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36 / F
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Posted 1/2/16 , edited 1/2/16
I hope Crunchyroll will replace all of the expired guest passes. One of mine expired yesterday; I would have really liked to have used it. :/
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35 / F
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Posted 1/2/16
Just a theory, but how many of the users with this problem: "Sorry, an error occurred while processing your request." Started having it after previously having a one month gifted trial? Cause I never had this problem, until now. This was exactly from Nov 23rd, (My B day) till Dec 23rd. When the one month gifted trial Was used up.

I had an extra pass in my in box that didn't expire till Feb, and that one gave me the error just recently. So I asked my buddy to send me a different one to test that one. Same issue. It's just a theory, but if the common ground is something like this, then providing as much information on the state and status of your accounts Prior to this error, might help the people at CR re create the bug, if it is a bug, and actually fix it or at least band -aid it with a hot fix. For me, I never had this issue, until after I used up my gifted one month. Just a suggestion to think about.
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23 / F
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Posted 1/3/16
Theory can't be right. Everyone is having this problem, not just people with gifted subscriptions.
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