Post Reply i need help and this is frustrating
12003 cr points
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23 / M
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Posted 12/16/15
can someone from the site please help me....im trying to cancel my free membership just so i can get back to my yearly membership, i had one before this and i couldnt sign up i could only use the free one. id like to sign up for the year membership while i still have funds available to me and there doesnt seem to be an easy way..
Der Zoodirektor
23403 cr points
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34 / M / Germany
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Posted 12/16/15

jimmybonk wrote:

can someone from the site please help me....im trying to cancel my free membership just so i can get back to my yearly membership, i had one before this and i couldnt sign up i could only use the free one. id like to sign up for the year membership while i still have funds available to me and there doesnt seem to be an easy way..


I've canceled your subscription and refunded your latest charge. You should now be able to pick the 12 month type over at /premium_pick_plan?membership=premium.
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