Post Reply How can i see if my payment is canceled?
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Posted 12/17/15
Hey crunshyroll,

I have tried to cancel my payment a couple of times now but i am still billed. Tried again today but can i make sure it is finely canceled this time?
Der Zoodirektor
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Posted 12/17/15

Allcor wrote:

Hey crunshyroll,

I have tried to cancel my payment a couple of times now but i am still billed. Tried again today but can i make sure it is finely canceled this time?


I canceled the renewal and refunded the 2 latest charges. The money should already be back on your account.
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Posted 12/17/15
wow, that was fast, thank you!
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Posted 12/17/15
I am having the same issue. I canceled, and received an email confirmation of the cancellation, yet I was charged today.
Der Zoodirektor
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Posted 12/17/15

DelphianT wrote:

I am having the same issue. I canceled, and received an email confirmation of the cancellation, yet I was charged today.


Also fixed.
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Posted 12/17/15
Thank you. I appreciate it.
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