Post Reply Credit Card FUBAR
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Posted 12/19/15
I went to preorder one of the kmystery backpacks. My credit card should have been on file already. BUT NOOOOOOOOOOOOOOOOOOOO. I re-enter the information and hit add card and nothing happens. So I can't place an order. Way to go crunchy store...now not only be slow about shipping stuff; now you don't take money.
Der Zoodirektor
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Posted 12/19/15
Are you getting any error messages?
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Posted 12/19/15

shinryou wrote:

Are you getting any error messages?


Nope. None.
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Posted 12/19/15
I just deleted old cards and tried Paypal which was declined! What the fuck is going on? I guess I'll NEVER order from the cruchy store again. Good job.
Der Zoodirektor
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Posted 12/19/15 , edited 12/19/15

Gafennec wrote:

I just deleted old cards and tried Paypal which was declined! What the fuck is going on? I guess I'll NEVER order from the cruchy store again. Good job.


Can't immediately tell what happened there. I see one failed order in the history, which was auto canceled due to a payment failure. I'd say PayPal is blocking it for some reason. Have you talked to them yet?
We really don't get much feedback from payment handlers, except that it failed on the client's side.
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Posted 12/19/15
Same here. My old VISA card expired November 2015.
So i wanted to enter the information of the new one. The card is ok, i used it already successfully.

Error Message: "Ihre Kreditkartendaten sind ungültig. Bitte überprüfen Sie Ihre Eingaben und versuchen es erneut."
("Your credid card data is invalid. Please check the values and try again").
Der Zoodirektor
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Posted 12/19/15

desotho wrote:

Same here. My old VISA card expired November 2015.
So i wanted to enter the information of the new one. The card is ok, i used it already successfully.

Error Message: "Ihre Kreditkartendaten sind ungültig. Bitte überprüfen Sie Ihre Eingaben und versuchen es erneut."
("Your credid card data is invalid. Please check the values and try again").


Okay, das ist ein etwas anderes Problem. Schreib mir mal an /contact über die deutsche Seite.
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Posted 12/20/15 , edited 12/20/15

shinryou wrote:


Can't immediately tell what happened there. I see one failed order in the history, which was auto canceled due to a payment failure. I'd say PayPal is blocking it for some reason. Have you talked to them yet?
We really don't get much feedback from payment handlers, except that it failed on the client's side.


What is pissing me off is the card I want to use is paying for my subscription. So it works and I got money. Why the hell the store doesn't see it or use I don't know. And Paypal sent me a message showing I am using a new computer so it is not that. I'm just very mad at the moment. I do apologize for my language though.
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