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Posted 12/21/15
Where did the option at the bottom of the page of "Contact Us" go? How do we sent support tickets anymore...? As an issue popped up on the console players for the series "Hyakko" has no sound what so ever.
Der Zoodirektor
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Posted 12/22/15

anniolator8 wrote:

Where did the option at the bottom of the page of "Contact Us" go? How do we sent support tickets anymore...? As an issue popped up on the console players for the series "Hyakko" has no sound what so ever.


Which episodes?

The straight Contact Us link was removed in favor of a more comprehensive Help/FAQ section. You will find how to contact the customer support through there.
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Posted 12/22/15
All them most likely, but tried episode 1 and 2, can check the rest, Xbox One app.
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Posted 12/22/15
It's only this series that's having the issue though. As did try others on my queue with no sound issues.
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Posted 12/22/15

shinryou wrote:


anniolator8 wrote:

Where did the option at the bottom of the page of "Contact Us" go? How do we sent support tickets anymore...? As an issue popped up on the console players for the series "Hyakko" has no sound what so ever.


Which episodes?

The straight Contact Us link was removed in favor of a more comprehensive Help/FAQ section. You will find how to contact the customer support through there.


All of them, Xbox One App. It's only effecting this series as did try others on my queue with no issues.
Der Zoodirektor
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Posted 12/22/15
Your issue was forwarded to the people in charge. They will look into it.
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Posted 12/22/15
Thanks, hopefully they bring audio to that series soon, so can check it out and enjoy it tomorrow. On Xbox One app.
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