Post Reply Zendesk Login Problems
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Posted 12/23/15
How are you supposed to login to your Crunchyroll Zendesk account? Was an account created for all users with the same email address used for our Crunchyroll account? My password does not work when I try to input my email and when I request a password change, I got nothing in my email, so I'm kinda stuck.

Tried 11 days ago, but nothing.
Otter Modder
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Posted 12/23/15
You don't need to login to zendesk, just reply via email.
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Posted 12/23/15 , edited 12/23/15

beardfist wrote:

You don't need to login to zendesk, just reply via email.


How can I reply via email, when I can't submit a request in the first place? If I want to submit a ticket (clicking help/FAQ under "support" at the footer), I now get referred to zendesk, rather than the contact form that was in CR.

I can't find the contact form. Perhaps you may be able to direct me to it?


edit
I found it, after a bunch of digging
http://www.crunchyroll.com/help?topic=contact

I don't understand why it's so hard to find that. You would think that the link below would just direct to that immediately.
Otter Modder
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Posted 12/23/15
You can just go to /contact as well. That is usually the first thing I try when I can't find the link.
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