Post Reply Cannot redeem Guest Passes
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Posted 12/23/15
Hello,

I have three guest passes I wish to redeem as soon as possible as they expire on January 1, 2016. For each one I have tried to redeem, I receive an error message saying "Sorry, an error occurred while processing your request.."

Help in this matter would be greatly appreciated. Thank you very much!

~Torfindra
mmmwww 
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Posted 12/23/15

Torfindra wrote:

I have three guest passes I wish to redeem as soon as possible as they expire on January 1, 2016. For each one I have tried to redeem, I receive an error message saying "Sorry, an error occurred while processing your request.."

~Torfindra


There are already people with the same problem who started threads in:

http://www.crunchyroll.com/forumcategory-391022/site-support-minor-questions

To summarize, they're trying to fix it, but who knows how long it will take.


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Posted 12/24/15 , edited 12/24/15

mmmwww wrote:


Torfindra wrote:

I have three guest passes I wish to redeem as soon as possible as they expire on January 1, 2016. For each one I have tried to redeem, I receive an error message saying "Sorry, an error occurred while processing your request.."

~Torfindra


There are already people with the same problem who started threads in:

http://www.crunchyroll.com/forumcategory-391022/site-support-minor-questions

To summarize, they're trying to fix it, but who knows how long it will take.




Dev team, Or rather the people(s) that work with the website pertaining to GP and the sort are probably on vacation due to holidays. I wouldn't expect them to even come up with fix until at the earliest dec 27th, Maybe even shortly after new years.

Really there is no worse a time for a bug like Guestpasses breaking then right now.
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21 / M / corona. cali
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Posted 12/24/15
ya its been going on for almost 2 weeks now :/
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54 / M / East Coast
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Posted 12/24/15
So many problems for one website besides this . Their Tech Staff needs a shakeup !
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