Post Reply Crunchyroll account not synchronizing with XboxOne app
16 cr points
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Posted 12/28/15
I attempted to purchase your service via the xbox one platform and was outright unable to..
after which I decided to buy it on the site itself here and made my account with the exact same e-mail address as that which is used on the xbox one account..after many hours and countless in depth discussions with xbox customer support reps the only problem we've arrived at is with your service itself rather than my information or the platform medium itself.
I've since been able to use this account on my ps3 but that was roughly 2 weeks after purchasing this service and I've come across dozens of forums dealing with this exact same problem.
As the account on here is not linked via the exact same e-mail address with my xbox account I am unable to request a device code
16 cr points
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Offline
Posted 12/28/15
I attempted to purchase your service via the xbox one platform and was outright unable to..
after which I decided to buy it on the site itself here and made my account with the exact same e-mail address as that which is used on the xbox one account..after many hours and countless in depth discussions with xbox customer support reps the only problem we've arrived at is with your service itself rather than my information or the platform medium itself.
I've since been able to use this account on my ps3 but that was roughly 2 weeks after purchasing this service and I've come across dozens of forums dealing with this exact same problem.
As the account on here is not linked via the exact same e-mail address with my xbox account I am unable to request a device code
Posted 12/28/15
Have you tried the "help" section?
5033 cr points
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31 / M / Nottingham, UK
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Posted 12/28/15
Can't you goto account settings on here and change the email so they are the same then try linking them/request a code then change the email back after if you dont want to keep them the same or is that not an option for whatever reason?
23090 cr points
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22 / M
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Posted 12/28/15
I'm not understanding exactly what your experiencing, but to connect your Crunchyroll acc to the Xbox One app. You need to either login the console with the exact same email and pw you use on Crunchyroll.com, into the app. Or do option 2, which is use the code the Xbox One Crunchyroll app gives you at https://www.crunchyroll.com/acct/?action=devices when your logged into your account on a pc or so.
23090 cr points
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22 / M
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Posted 12/28/15
The emails do not have to be identical of your Crunchyroll login vs Xbox login. But make sure you have the right email and pw used when putting that info into the Crunchyroll app.
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