Post Reply Help payment
3 cr points
Send Message: Send PM GB Post
Offline
Posted 12/31/15
I have an adp money network debit card supplied by my new job I started 3 months ago I just downloaded crunchy roll to my ps4 I just made an account I tried putting my card info into the card area so I can get premium but it says sorry, your credit card has already been used for a free trial so idk what's going on I just got this card and I've never made an account to put it on where do I go to cancel my card info for crunchy roll and how do I put it on the new account I never got a notification from my card Corp or a bill so far what do I do helllllllp
58686 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 12/31/15

Josehv2016 wrote:

I have an adp money network debit card supplied by my new job I started 3 months ago I just downloaded crunchy roll to my ps4 I just made an account I tried putting my card info into the card area so I can get premium but it says sorry, your credit card has already been used for a free trial so idk what's going on I just got this card and I've never made an account to put it on where do I go to cancel my card info for crunchy roll and how do I put it on the new account I never got a notification from my card Corp or a bill so far what do I do helllllllp


You could either go direct to the paid subscription: /premium_pick_plan?membership=premium, or try adding your ADP card to your PayPal account, and using that as a payment method.
37709 cr points
Send Message: Send PM GB Post
45 / Seattle
Offline
Posted 1/1/16

eyeofpain wrote:


Josehv2016 wrote:

I have an adp money network debit card supplied by my new job I started 3 months ago I just downloaded crunchy roll to my ps4 I just made an account I tried putting my card info into the card area so I can get premium but it says sorry, your credit card has already been used for a free trial so idk what's going on I just got this card and I've never made an account to put it on where do I go to cancel my card info for crunchy roll and how do I put it on the new account I never got a notification from my card Corp or a bill so far what do I do helllllllp


You could either go direct to the paid subscription: /premium_pick_plan?membership=premium, or try adding your ADP card to your PayPal account, and using that as a payment method.


Josehv2016: Do you have access to information about the charges being made on your card? If not, talk to your manager at work. At my workplace (which uses ADP), if we use direct deposit and skip a paper copy of the information that would have been on our paychecks, they still provide accounts that let us look up that information. I would hope they have the same feature for charges made on your card, or at least that they can put you in touch with the bank that issues them.

eyeofpain: I could be wrong, but I think Josehv2016 is a lot more concerned about finding out whether this is yet another bug in CR's subscription/billing system, or whether someone really did use his/her card number.
Der Zoodirektor
23425 cr points
Send Message: Send PM GB Post
34 / M / Germany
Offline
Posted 1/1/16
It's a bug.
You must be logged in to post.