Post Reply Need help cancelling membership
5 cr points
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Posted 12/31/15 , edited 12/31/15
I'm trying to cancel my membership before I'm charged for it. Getting this message. "You may not cancel your membership at this time.
Your membership will not be cancelled until you click below." Clicking below doesn't do anything. A little help would be cool.

Edit: For what it's worth it shows payment is in pending status.
Der Zoodirektor
25953 cr points
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35 / M / Germany
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Posted 12/31/15
You canceled about 2 hours after the membership renewed. I've terminated the renewal and refunded the charge. It should reflect on your account within 3 to 5 business days.
5 cr points
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Posted 12/31/15
Thanks!
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