Post Reply Lost all queue and history
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Posted 1/1/16 , edited 1/1/16
Hi, my girlfriend and I share this account, but it seems all the anime in our queue and history have disappeared. Anyone have an idea of what happened?
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Posted 1/1/16 , edited 1/1/16

Zelolte wrote:

Hi, my girlfriend and I share this account, but it seems all the anime in our queue and history have disappeared. Anyone have an idea of what happened?


I've moved this over to Site Support.

Where are you located? Have you traveled outside of your usual location recently? I've never really heard of queue and history disappearing without the user doing anything, except if you end up in a region, or CR detects your computer/device in a region, where the shows in queue (and history) are restricted.

If you've not done anything recently that might result in your region being detected differently than it used to, then you might need to contact support directly to sort things out. Us the /contact form.
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Posted 1/1/16 , edited 1/1/16
Yeah, I am in Japan now rather than California, could that be it?
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Posted 1/1/16 , edited 1/1/16

Zelolte wrote:

Yeah, I am in Japan now rather than California, could that be it?


That's it! The only show on CR that is available in Japan is RWBY. Once you return to California you'll be able to see the usual things in your queue/history.
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