Post Reply Moving to anotther Bill Cycle, correct way to do it?
10030 cr points
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24 / M / El Salvador
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Posted 1/4/16
About a year ago I started the Premium subscription with a monthly bill cycle, I didn't want to commit to a full year without knowing if I'd use the service or not. Turns out, I did use it a lot.

I wish to move to a yearly(?) cycle, however I cannot simply change that option in the settings page. What needs to be done to move to another cycle? Do I need to cancel the current recurring monthly cycle before moving?

Thanks~

Der Zoodirektor
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34 / M / Germany
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Posted 1/4/16
If you are using a credit card, you should be able to switch the renewal type.
If you are using PayPal to pay, you need to cancel the renewal and then resubscribe via /premium_pick_plan?membership=premium once it has expired.
10030 cr points
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24 / M / El Salvador
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Posted 1/4/16
I'm using a card, tried to change it from Account Management before posting here but the following message appeared:


You may not change your plan at this time
Der Zoodirektor
23359 cr points
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34 / M / Germany
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Posted 1/4/16
Okay, in that case the same approach as for Paypal will still work.
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