Post Reply Trouble subscribing with PayPal, already contacted support.
15339 cr points
Send Message: Send PM GB Post
30 / M / North Carolina
Offline
Posted 1/11/16
I finally got my PayPal hooked up to a bank account, but I'm still having trouble subscribing. I heard I might need a card? I did successfully set up a PayPal recurring payment profile with Crunchy, but it never charged me or activated anything.

I did contact Crunchy support, but after responding to a reply on Friday asking for more info, I haven't heard from them since.
Der Zoodirektor
25801 cr points
Send Message: Send PM GB Post
35 / M / Germany
Online
Posted 1/11/16
You again :D

Is the bank account fully verified on PayPal yet? Your attempts to create a subscription come up as failed in our system.
15339 cr points
Send Message: Send PM GB Post
30 / M / North Carolina
Offline
Posted 1/11/16
Yeah, the bank account should be fully verified, had to go through some stuff to verify it.

Just tried cancelling the recurring payment profile and subscribing again, went just like last time.
15214 cr points
Send Message: Send PM GB Post
27 / M / Ontario
Offline
Posted 1/27/16
I had this before where PayPal was working fine on Crunchyroll then all of a sudden one day it didn't and kept asking me to add credit card. I called PayPal which said it was Crunchyroll and then I talked to Crunchyroll which said it was PayPal wasn't much help there but then months later when I tried it again it seemed to have resolved itself and has been working since so far for me.
You must be logged in to post.