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Post Reply Upcoming Changes to CR Free Streaming in Canada
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Posted 1/15/16 , edited 2/2/16

BFPurgatory wrote:

Devils advocate point of view incoming.

I like how everyone is freaking out about free users getting shafted instead of the people who are actively helping maintain the service.

I think it's smart they did this instead of raising the price. What do they have to lose? A bunch of people who never paid a penny? Oh no....

I've been a premium member ever since I learned of the sites existence, because I'm glad to support a service to helps bring anime to us, and at a very affordable price.

Better they piss off the freeloaders than the people actually supporting the site. Just saying.

I'm very grateful that they're doing it the way they are, not raising the prices shows they actually care about their paying customers, which is an extremely smart move, as the dollar is going to shit, but guess what, most people aren't getting wage increases.


To Devil's Advocate your Devil's Advocate, I tend to rate any online service by how they treat non-customers.

A company that values all of its users and treats free users as potential future paying customers tends to get my respect.
A company that treats any non-paying user as a freeloader and expendable tends to not get my respect.

After all, paying customers have to come from somewhere. Yes, there has to be incentive to pay get more, but if the gap is too wide then people are more likely to just make do with the free version as they don't get enough experience with the rest of what's available.

Hell, how do you think I decide which services to get paid subscriptions for?
Hint: It's not the ones who "piss off the freeloaders". If a services loses me as a freeloader, i'm not likely to stick around long enough to reliadse that the paiud option is worthwhile.

Also, as a UK-based paying subscriber, here's a hypothetical situation.
1) In an effort to save money, I cut down on my paid subscriptions.
2) Crunchyroll has a less interesting season of simulcasts, so I drop down to free for a while.
3) Although saddled with adverts and SD-quality video, I can still keep up with what little simulcasts I can view and fill time in with catalogue titles.
4) My finances get better.
5) I resubscribe to CR ASAP as it's still one of my most commonly used services and I want the improved quality back and to consign adverts to the depths once more.

The equivalent, were I a Canadian will now be:
1) Cut down on paid subscriptions to save money.
2) Lack of interesting simulcasts mean CR drop to free for a while.
3) Can't watch anything else on CR at the moment. And if the simulcasts aren't interesting, CR remains unwatched. And unmissed. Oh look, my blu-ray backlog is calling to me.
4) Finances get better.
5) CR isn't highly missed and the next season blows so resubscribing is deferred once again.
5b More blu-rays get bought. :-P

How the hell does that benefit Crunchyroll? To me it screams of dropped subscriptions that are less likely to be reinstated. And potentially less people on the free service who get tempted enough to go premium.

As to why so any people are getting annoyed about this? It's really not a good sign about how CR view anyone outside of the US at the moment.

Think about it. People outside of North America have been complaining about being treated unequally for quite a while now. Those os us in other regions want to see higher parity across all territories.
Instead, we now see an increase in the amount of territories being treated unequally. And one of the few benefits outside of North America (you can still access at least some of the catalogue, even if not a paid subscriber) is suddenly that much less of a certainty as there's at least one region about to lose out.

You see it as "pissing off the freeloaders".
I see it as "pissing off more international users".

They're adding to the list of Second Class Regions. And that just sucks.
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Posted 1/15/16 , edited 2/18/16

TiggsPanther wrote:


BFPurgatory wrote:

Devils advocate point of view incoming.

I like how everyone is freaking out about free users getting shafted instead of the people who are actively helping maintain the service.

I think it's smart they did this instead of raising the price. What do they have to lose? A bunch of people who never paid a penny? Oh no....

I've been a premium member ever since I learned of the sites existence, because I'm glad to support a service to helps bring anime to us, and at a very affordable price.

Better they piss off the freeloaders than the people actually supporting the site. Just saying.

I'm very grateful that they're doing it the way they are, not raising the prices shows they actually care about their paying customers, which is an extremely smart move, as the dollar is going to shit, but guess what, most people aren't getting wage increases.


To Devil's Advocate your Devil's Advocate, I tend to rate any online service by how they treat non-customers.

A company that values all of its users and treats free users as potential future paying customers tends to get my respect.
A company that treats any non-paying user as a freeloader and expendable tends to not get my respect.

After all, paying customers have to come from somewhere. Yes, there has to be incentive to pay get more, but if the gap is too wide then people are more likely to just make do with the free version as they don't get enough experience with the rest of what's available.

Hell, how do you think I decide which services to get paid subscriptions for?
Hint: It's not the ones who "piss off the freeloaders". If a services loses me as a freeloader, i'm not likely to stick around long enough to reliadse that the paiud option is worthwhile.

Also, as a UK-based paying subscriber, here's a hypothetical situation.
1) In an effort to save money, I cut down on my paid subscriptions.
2) Crunchyroll has a less interesting season of simulcasts, so I drop down to free for a while.
3) Although saddled with adverts and SD-quality video, I can still keep up with what little simulcasts I can view and fill time in with catalogue titles.
4) My finances get better.
5) I resubscribe to CR ASAP as it's still one of my most commonly used services and I want the improved quality back and to consign adverts to the depths once more.

The equivalent, were I a Canadian will now be:
1) Cut down on paid subscriptions to save money.
2) Lack of interesting simulcasts mean CR drop to free for a while.
3) Can't watch anything else on CR at the moment. And if the simulcasts aren't interesting, CR remains unwatched. And unmissed. Oh look, my blu-ray backlog is calling to me.
4) Finances get better.
5) CR isn't highly missed and the next season blows so resubscribing is deferred once again.
5b More blu-rays get bought. :-P

How the hell does that benefit Crunchyroll? To me it screams of dropped subscriptions that are less likely to be reinstated. And potentially less people on the free service who get tempted enough to go premium.

As to why so any people are getting annoyed about this? It's really not a good sign about how CR view anyone outside of the US at the moment.

Think about it. People outside of North America have been complaining about being treated unequally for quite a while now. Those os us in other regions want to see higher parity across all territories.
Instead, we now see an increase in the amount of territories being treated unequally. And one of the few benefits outside of North America (you can still access at least some of the catalogue, even if not a paid subscriber) is suddenly that much less of a certainty as there's at least one region about to lose out.

You see it as "pissing off the freeloaders".
I see it as "pissing off more international users".

They're adding to the list of Second Class Regions. And that just sucks.


The way I see it is that most free users would have never subscribed in the first place, and in my experience only use, "well now I'm definitely not subscribing" as a weak argument to say they don't like being restricted as a free user.

Premium is not expensive by any stretch of the imagination, you'd save more by eating out 1 less day a month than you would by unsubscribing to a streaming service. I think the problem is that people are too used to getting free content from the internet and feel entitled to get the same service from online businesses. No matter what way you look at it, unless you are quite literally bankrupt, and can't even afford food or shelter, a streaming service is an extremely good deal for what you pay. And I'd much rather eat 1 less pizza a month than go without dozens of hours of anime for $8 for a single month.


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Posted 1/15/16 , edited 1/17/16
My issue isn't that they're pissing off "freeloaders" instead of paying subscribers. It's that Canadian users are now, essentially, getting a different service than any other country. And, at a time when a lot of people have to cut back, it sucks that a former paying customer won't be able to finish up an older series they were watching if they have to drop down to free for a few months.

Raising the price would be a bummer but it'd also be fair. Right now, Canadians pay a lot less for a subscription than many other countries when the currency exchange is taken into account. Raising it would make things equal.

Plus, as someone else pointed out, the Australian dollar is worth the same as the Canadian dollar right now, yet Australian customers aren't facing similar restrictions.
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Posted 1/15/16 , edited 2/18/16

Verfallen wrote:

My issue isn't that they're pissing off "freeloaders" instead of paying subscribers. It's that Canadian users are now, essentially, getting a different service than any other country. And, at a time when a lot of people have to cut back, it sucks that a former paying customer won't be able to finish up an older series they were watching if they have to drop down to free for a few months.

Raising the price would be a bummer but it'd also be fair. Right now, Canadians pay a lot less for a subscription than many other countries when the currency exchange is taken into account. Raising it would make things equal.

Plus, as someone else pointed out, the Australian dollar is worth the same as the Canadian dollar right now, yet Australian customers aren't facing similar restrictions.


I'm really glad I don't have to pay more and with how cheap the subscription is, it is a rather big incentive to get premium which is:


$6.95 monthly or $4.78 USD

$59.95 a year with is $41.24 USD which is really cheap as this is $3.43 USD a month
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Posted 1/15/16 , edited 2/18/16

TheDustyForest wrote:

I understand that I cannot relate fully because I am not in Canada myself, but I really don't understand everyone's super harsh responses... They've clearly taken care to explain that this is because anime is getting increasingly expensive to sponsor and that they don't want to have to change their membership fee. They are not 'singling out' Canada, if the currency troubles means they will start suffering a loss, CR will be less able to license so many series, and if it goes on things will only get worse. And to everyone complaining about not being able to afford a subscription, I'm sorry but the fee is alarmingly cheap. I watched almost 200 series on CR last year, all for a total of about 60 USD. If we think of each DVD box set as costing 40-50 USD (HD Blu-Rays costing more), if I watch even only 2 series, I'm already getting an awesome deal. I am not coming from a wealthy background or anything, but I mean if you put some money aside or save up in advance, CR membership is an amazing bargain. If you are too young to work or anything, why not ask for a membership for a Christmas present or something? I got my first year's membership in this way, and I've never once thought that I would stop the subscription because of how good value and high quality CR is as a service. CR is far nicer and more respectful to their users than other licensors and streaming services *cough*FUNimation*cough*, but they can't be expected to work at a loss if things out of their control take place in the economic climate of one of their biggest regions. Netflix has never had a permanent free option as far as I know, and yet look how big that is. CR is not being unreasonable here. Remember that the free trial still exists for those who want to 'try before they buy' so to speak. I do feel sorry for Canadian free users, but CR is not who your anger should be directed at.


I'm really glad Crunchyroll is looking after paying users before non-paying users and feel people are blowing this out of proportion. Daisuki as well has free shows although it only does airing shows that get deleted at the end of the season and thus Crunchyroll is merely bringing themselves in line with this competition.
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Posted 1/15/16 , edited 1/16/16
I can't claim to be too upset by these changes, but I'd be lying if I said I wasn't concerned about the potential implications it has for other much smaller territories.

Think about it, if they limit the amount of free content on their site in country A, viewership in country A will plummet and less content will get acquired for country A and country A will provide less subscribers. If they do this, they launch a self-perpetuating cycle that probably won't end until Crunchyroll gives up on a territory.

Canada is lucky that it generally gets grouped with the US, so there's little danger of Crunchyroll dropping the amount of Canadian titles acquired, but if they expand it elsewhere outside North America, Crunchyroll is basically building it's own coffin. Without Crunchyroll most international markets only have Daisuki, so really everyone that isn't American should be questioning this decision.




Pixywing wrote:

I'm really glad Crunchyroll is looking after paying users before non-paying users and feel people are blowing this out of proportion. Daisuki as well has free shows although it only does airing shows that get deleted at the end of the season and thus Crunchyroll is merely bringing themselves in line with this competition.


Daisuki shows are generally kept up more than a season, and Daisuki do it internationally, so they aren't just penalising one country like Crunchyroll are.

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Posted 1/15/16 , edited 2/18/16

I'm really glad I don't have to pay more and with how cheap the subscription is, it is a rather big incentive to get premium which is:


$6.95 monthly or $4.78 USD

$59.95 a year with is $41.24 USD which is really cheap as this is $3.43 USD a month


It's okay to be glad that you don't have to pay more, but again, this isn't an issue of taking care of paying customers before non-paying ones. Currently, paying Canadian customers have an advantage over other countries because our price is cheaper as our currency is worth less. Raising the price would be removing an advantage, not adding a drawback.

Restricting free users is a drawback. And it really does feel unfair. If this was a change for Crunchyroll as a whole, I'd be disappointed but would understand. The fact that it's JUST Canada really sucks for Canadian users. Why should every other country get to have "freeloaders" but not us? Yeah, it's a big incentive to get premium, but if I do buy premium to finish my shows it'll be grudgingly knowing if I were in any other country I could have watched for free, which isn't exactly fostering a positive and satisfied customer base. But hey, money is money I guess.
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Posted 1/15/16 , edited 1/15/16
I've been a Prem member for a while now, but I recall there being ads played before/during a show when I wasn't. If that's still the case, it's not really fair to call out non Prem members as those who aren't doing anything to support Crunchy. They're just doing it in a different way. (Well, unless they're users of ad blocking or skipping software, but that's an entirely different argument).

it does seem a bit harsh to cut out all catalog content to non Prem Canadian users. Even Funi lets non subs view some of their catalog content. I can't help but feel that this move will make Crunchy less appealing to Canadian users rather then more appealing. And, like others, I also worry about the implications for other "Not as big/important as "Murica" regions.
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Posted 1/15/16 , edited 1/15/16

Verfallen wrote:


I'm really glad I don't have to pay more and with how cheap the subscription is, it is a rather big incentive to get premium which is:


$6.95 monthly or $4.78 USD

$59.95 a year with is $41.24 USD which is really cheap as this is $3.43 USD a month


It's okay to be glad that you don't have to pay more, but again, this isn't an issue of taking care of paying customers before non-paying ones. Currently, paying Canadian customers have an advantage over other countries because our price is cheaper as our currency is worth less. Raising the price would be removing an advantage, not adding a drawback.

Restricting free users is a drawback. And it really does feel unfair. If this was a change for Crunchyroll as a whole, I'd be disappointed but would understand. The fact that it's JUST Canada really sucks for Canadian users. Why should every other country get to have "freeloaders" but not us? Yeah, it's a big incentive to get premium, but if I do buy premium to finish my shows it'll be grudgingly knowing if I were in any other country I could have watched for free, which isn't exactly fostering a positive and satisfied customer base. But hey, money is money I guess.


I tend to think of paying the subscription as supporting the industry, not as supporting my personal watching habits. I like anime, and I want it to keep coming, so I will gladly pay a subscription for anime streaming, just as I will gladly pay an artist for their work. Because if they can't afford their own life necessities, they certainly can't afford to share their services.

As a musician myself, this is something I feel very strongly about. As such I tend to spend a fair bit of money just to help support whatever service or whatever artist is providing me with something I enjoy. Crunchyroll happens to be one of those services I enjoy, so I have no problem supporting them, despite the fact that you can find free alternatives all over the internet.
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Posted 1/15/16 , edited 1/17/16
Being a Canadian myself, I do feel rather singled out by this decision. But, considering a business point of view, it make perfect sense. If they kept this up, eventually, they would lose money, as our dollar is expected to keep dropping for some time. I don't really follow politics all that much.

But be that as it may, I still think that this is a better alternative to raising the subscription price itself. I am a premium member myself, and truth be told, I wouldn't want to pay extra. People tend to forget that we are offored a service, and a top quality one at that. It is normal to pay for a service, no matter what it is.

That being said, I do feel this is rather sad for those who cannot pay, but they can still access the videos being released that season, which seems like a good middle ground. If we want Crunchyroll to keep bringing us top-quality anime like they do now, some sacrifices need to be made, sadly.
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Posted 1/15/16 , edited 2/18/16

Verfallen wrote:


I'm really glad I don't have to pay more and with how cheap the subscription is, it is a rather big incentive to get premium which is:


$6.95 monthly or $4.78 USD

$59.95 a year with is $41.24 USD which is really cheap as this is $3.43 USD a month


It's okay to be glad that you don't have to pay more, but again, this isn't an issue of taking care of paying customers before non-paying ones. Currently, paying Canadian customers have an advantage over other countries because our price is cheaper as our currency is worth less. Raising the price would be removing an advantage, not adding a drawback.

Restricting free users is a drawback. And it really does feel unfair. If this was a change for Crunchyroll as a whole, I'd be disappointed but would understand. The fact that it's JUST Canada really sucks for Canadian users. Why should every other country get to have "freeloaders" but not us? Yeah, it's a big incentive to get premium, but if I do buy premium to finish my shows it'll be grudgingly knowing if I were in any other country I could have watched for free, which isn't exactly fostering a positive and satisfied customer base. But hey, money is money I guess.


The alternative is charging paying customers more, which would hurt their main supporters. That $5 a month I pay is more than several free users with generate in a year as they need to watch dozens of ads to give Crunchyroll a penny and we have to hope they aren't using ad-block as well.

I would argue for Crunchyroll to do this for all free users and thus would bring itself in line with Daisuki as Netflix and Hulu don't even have free services.
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Posted 1/15/16 , edited 1/15/16
This might be a bit selfish, but as someone who's been a premium member for several years, I'm glad they went this route rather than make the premium subscriptions more expensive.

I guess the move might alienate some Canadians, which is a big shame because it's a great service and I've always considered it to be super cost effective (and a great way to support the industry). I still remember when anime cost $40 for a VHS tape with two episodes
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Posted 1/15/16 , edited 2/18/16

Brazire wrote:

Being a Canadian myself, I do feel rather singled out by this decision. But, considering a business point of view, it make perfect sense. If they kept this up, eventually, they would lose money, as our dollar is expected to keep dropping for some time. I don't really follow politics all that much.

But be that as it may, I still think that this is a better alternative to raising the subscription price itself. I am a premium member myself, and truth be told, I wouldn't want to pay extra. People tend to forget that we are offored a service, and a top quality one at that. It is normal to pay for a service, no matter what it is.

That being said, I do feel this is rather sad for those who cannot pay, but they can still access the videos being released that season, which seems like a good middle ground. If we want Crunchyroll to keep bringing us top-quality anime like they do now, some sacrifices need to be made, sadly.


I'm really surprised by all of the entitlement. I mean you are getting it for free so you have little right to complain about it imho.
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Posted 1/15/16

Verfallen wrote:

Plus, as someone else pointed out, the Australian dollar is worth the same as the Canadian dollar right now, yet Australian customers aren't facing similar restrictions.

I can't help but feel this is a test of some sort.

If so, one reason why it would be Canada and not Australia or any other country is that if the user base in any other country or region shrank, it would mean less money for licensing, which would eventually mean fewer titles, which would mean fewer users (including the important premium users), leading to a downward spiral. Canada's licensing is joined at the hip with the US, however, so it would be effectively immune to such an effect.


Frankly, I have to wonder what percentage of free users would be that put out by this. It seems most people come to CR for the simulcasts, and viewing the comments section of any episode supports that most view the episodes soon after release (and the 13 week window would give latecomers time to catch up). CR may be wondering this too, and rather than raising the Canadian subscription cost (which while "understandable", could prove even less popular than this move), decided to try a different approach.
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Posted 1/15/16 , edited 2/18/16

BFPurgatory wrote:

I tend to think of paying the subscription as supporting the industry, not as supporting my personal watching habits. I like anime, and I want it to keep coming, so I will gladly pay a subscription for anime streaming, just as I will gladly pay an artist for their work. Because if they can't afford their own life necessities, they certainly can't afford to share their services.

As a musician myself, this is something I feel very strongly about. As such I tend to spend a fair bit of money just to help support whatever service or whatever artist is providing me with something I enjoy. Crunchyroll happens to be one of those services I enjoy, so I have no problem supporting them, despite the fact that you can find free alternatives all over the internet.


I absolutely think artists should be paid and deserve support. I'm an artist myself. Again, my argument is not about paying artists, or whether or not a subscription is worthwhile, or about entitlement. If this was a worldwide decision I'd be fine with it.

It's that they're singling out Canada and giving Canadian free users a different (and worse) experience than free users in other countries. Giving us a lesser service because our economy is struggling just feels like a slap in the face, especially when as mentioned, the Australian dollar is just as weak as the Canadian one.

I just want the same service anyone else in the world is getting and don't like being put in the Crunchyroll Bad Economy Time-Out Corner. I don't think that's entitled at all. (And I know you weren't the one calling people entitled, but other people have been and it's getting frustrating. I don't want special privileges, just the same treatment a free user in any other country would get. Being singled out and excluded sucks.)
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