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Post Reply Upcoming Changes to CR Free Streaming in Canada
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Posted 1/15/16
Sounds fair, increasing the sub price when those who've been the one most supportive of the company would make no sense and given how CR had announced dozens of new catalogue titles from Nozomi alone it could spur a few more Canadian subs. Wonder why they never targeted NA though with this
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Posted 1/15/16 , edited 1/15/16
As a Canadian, I can say that this change does not really bother me. I was premium but had to choose to cut this temporarily. Will eventually come back since I was not watching and wanted to vut back on subscriptions but now its not just finances keeping me away, its that the videos are in flash. Will be more willing to subscribe again when the videos are n html5. And really, if I like older shows will just save up to buy and watch over and over.

At least we still see some of the catalog and premium is not higher. Though to me if its done in one country, it should be done in ALL

Actually I will come back here way before Netflix - the Netflix catalog stinks due to how content licensing is here. A rule here is that a certain % needs to be Canadian, unfortuntely a lot of Canadian TV shows just are not that great. Only ones I enjoyed were Lost Girl and flash point.
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Posted 1/15/16

Gorgophone wrote:

This might be a bit selfish, but as someone who's been a premium member for several years, I'm glad they went this route rather than make the premium subscriptions more expensive.

I guess the move might alienate some Canadians, which is a big shame because it's a great service and I've always considered it to be super cost effective (and a great way to support the industry). I still remember when anime cost $40 for a VHS tape with two episodes :P


don't remind me..

now I can play about 50 buck for 3 months for unlimted anime.. and buy the show on dvd/blu ray that I really want to own
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Posted 1/15/16 , edited 1/19/16
People who are saying raise the price of premium. Raise it for who? Just Canadians? The subscription rate is charged in US dollars, NOT Canadian. So I'm already paying more each year because the Canadian dollar keeps dropping against the US$ thus making the exchange rate worse.

Those saying premium members should pay more so FREE users users can keep watching everything? Right, sure, that's fair.


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Posted 1/15/16 , edited 1/16/16

seiyuunut wrote:

People who are saying raise the price of premium. Raise it for who? Just Canadians? The subscription rate is charged in US dollars, NOT Canadian. So I'm already paying more each year because the Canadian dollar keeps dropping against the US$ thus making the exchange rate worse.

Those saying premium members should pay more so FREE users users can keep watching everything? Right, sure, that's fair.




I wasn't aware of that and like I said if that's the case, why do Canadian free users need to be punished when Canadian subscribers are paying just as much as anybody else? I was under the impression that this decision was made because the value of the dollar went down but the price of a subscription did not go up, but if they're charging in US dollars we are actually paying the same as any Americans.

Premium users should not have to pay more so free users can keep watching BUT they should not single out a single country's free users for harsh restrictions. Treat free users the same no matter where they're from.
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Posted 1/15/16 , edited 1/16/16
So to summarize this thread:

American: "What!? Crunchyroll didn't get the exact show i wanted that I can watch elsewhere!? *rages*"
Canadian: "What!? I have to pay for something I didn't have to pay for for years just to watch most of the shows on the site suddenly? Well I guess that makes sense but still..."
American: "Quit complaining! Darn freeloader! You should be grateful!"


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Posted 1/15/16 , edited 1/16/16
As a Canadian user, I dont mind this. My experience with CR started with simulcasts anyway; diving into the catalog was always something that supplemented my traffic to the site, not caused it. I don't have their numbers, but I'm willing to bet that's normal for the average user. They seem to spend more effort on acquiring simulcast than catalog titles, after all. I have a premium account now, but that's just because I use the site so much. If I went down to a free account, this change wouldn't effect me much. 13 weeks is generous.

I still question the wisdom of the move though. It seems to make more sense just to charge Canadians more for premium, rather than reduce costs by taking away free users ability to use bandwidth on catalog titles. Or even both. Either Canadians have a very different usage profile than I assumed, or they are very concerned about losing subscribers, In anycase, with the dollar they will be taking a hit on the subscription, and on ad revenue generated from Canadian sources. CR is still head-and-shoulders above its competitors when it comes to simulcasting anime, so I will continue to support the site without reservation.


EDIT


seiyuunut wrote:

People who are saying raise the price of premium. Raise it for who? Just Canadians? The subscription rate is charged in US dollars, NOT Canadian. So I'm already paying more each year because the Canadian dollar keeps dropping against the US$ thus making the exchange rate worse.

Those saying premium members should pay more so FREE users users can keep watching everything? Right, sure, that's fair.


I think you are mistaken. In your Membership Status information, see where it says Billing Rate? Next to it, it should say "C$ 59.95 yearly", or reflect whatever subscription you're on. The "C$" stands for "Canadian Dollar". Atleast on my bank statement, it reflects that. Not to say its not possible to pay it in USD as a Canadian. But I dont know how you could have managed it with a Canadian billing address, and if you did you should stop.
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Posted 1/15/16

Lockgor
EDIT


seiyuunut wrote:

People who are saying raise the price of premium. Raise it for who? Just Canadians? The subscription rate is charged in US dollars, NOT Canadian. So I'm already paying more each year because the Canadian dollar keeps dropping against the US$ thus making the exchange rate worse.

Those saying premium members should pay more so FREE users users can keep watching everything? Right, sure, that's fair.


I think you are mistaken. In your Membership Status information, see where it says Billing Rate? Next to it, it should say "C$ 59.95 yearly", or reflect whatever subscription you're on. The "C$" stands for "Canadian Dollar". Atleast on my bank statement, it reflects that. Not to say its not possible to pay it in USD as a Canadian. But I dont know how you could have managed it with a Canadian billing address, and if you did you should stop.


After reading this thread, I realized that CR charges us in C$, I always assumed they charged us in US$, like other anime streaming sites.
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Posted 1/15/16 , edited 1/19/16

Verfallen wrote:


BFPurgatory wrote:

I tend to think of paying the subscription as supporting the industry, not as supporting my personal watching habits. I like anime, and I want it to keep coming, so I will gladly pay a subscription for anime streaming, just as I will gladly pay an artist for their work. Because if they can't afford their own life necessities, they certainly can't afford to share their services.

As a musician myself, this is something I feel very strongly about. As such I tend to spend a fair bit of money just to help support whatever service or whatever artist is providing me with something I enjoy. Crunchyroll happens to be one of those services I enjoy, so I have no problem supporting them, despite the fact that you can find free alternatives all over the internet.


I absolutely think artists should be paid and deserve support. I'm an artist myself. Again, my argument is not about paying artists, or whether or not a subscription is worthwhile, or about entitlement. If this was a worldwide decision I'd be fine with it.

It's that they're singling out Canada and giving Canadian free users a different (and worse) experience than free users in other countries. Giving us a lesser service because our economy is struggling just feels like a slap in the face, especially when as mentioned, the Australian dollar is just as weak as the Canadian one.

I just want the same service anyone else in the world is getting and don't like being put in the Crunchyroll Bad Economy Time-Out Corner. I don't think that's entitled at all. (And I know you weren't the one calling people entitled, but other people have been and it's getting frustrating. I don't want special privileges, just the same treatment a free user in any other country would get. Being singled out and excluded sucks.)



That's fair to feel that way, however, to play Devil's advocate again, it was free service. You had to pay nothing for the service, and from my point of view, that means you kind of forfeit the privilege of being upset by their business practices, as you are contributing little to keep them afloat, nothing if you happen to be an adblock user.

That said, I understand being upset that the change is only taking place in Canada. Yes, it does seem like some evil scheme to single out free Canadian users (for the record, I am also Canadian), however, I'm about 100% certain that there is some nitty gritty, possibly complicated business reason behind it.

What I'm seeing here is a lot of people acting like this is some evil corporate scheme, when it's more likely something that just can't be helped because of some complicated legal or business process. Businesses never share that kind of information, and in turn people think that means they're doing it just to screw you over. Which is more often than not, quite far from the truth.

Businesses need to change and adapt to the market to stay afloat, and I'm sure that's the case here as well. Problem is you can't ever make everyone happy, no matter what change you make, and I'm sure they took that into consideration before making this announcement.
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Posted 1/15/16 , edited 2/18/16
You know... The Canadian Dollar is spiralling down the crapper, we get it. Honestly though, I have paid for Crunchyroll loyally for several years and this just honestly feels like the region blocking on the entire catalogue except for the current titles is extremely unfair. Crunchyroll is the only way that I can watch more recent titles because of the cost of DVD/BD's thanks to the insanely expensive collector's editions that are available before a standard edition is available. CR is the only reason I haven't bought AoT or SAO because it's all available at the touch of a finger.

CR, there has to be some sort of compromise here. I feel like you're kicking the entire Canadian userbase in the arse with this change.
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Posted 1/15/16 , edited 2/18/16

trainlovinfreak wrote:

You know... The Canadian Dollar is spiralling down the crapper, we get it. Honestly though, I have paid for Crunchyroll loyally for several years and this just honestly feels like the region blocking on the entire catalogue except for the current titles is extremely unfair. Crunchyroll is the only way that I can watch more recent titles because of the cost of DVD/BD's thanks to the insanely expensive collector's editions that are available before a standard edition is available. CR is the only reason I haven't bought AoT or SAO because it's all available at the touch of a finger.

CR, there has to be some sort of compromise here. I feel like you're kicking the entire Canadian userbase in the arse with this change.


This is protecting you and I the paying users at the cost of free users who give little to nothing if they use ad-block.
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Posted 1/15/16 , edited 1/16/16
Although they have an ad-hoc solution, there is the alternative of legally pirating the content for personal use. I cannot see their decision ending all that well. I think the decision is silly, particularly with the liberal-leaning piracy laws here.

Having studied Canadian copyright law, the essence of it is that piracy is legal, provided you don't share the content for financial or commercial gain. This is due to the fact that the RCMP are stretched too thin to care about non-harmful crimes, and the companies seeking lawsuits cannot force an ISP to surrender your information without transgressing laws. Amusingly, academia has found a correlation between piracy and purchasing; it seems counter-intuitive, but if you like music enough to pirate it, you'll probably like it enough to purchase some of it too.

Crunchyroll will probably lose many customers who would otherwise have watched the numerous ads that run every episode. They'll also gain some customers who were free users. I think they'll see a hit to their bottom line, but not a drastic one. I kind of enjoyed this site, though in hindsight, I have no clue why when other free, and legal, options were better in every regard (1080p, 1 or 2 ads, and a much greater variety available, dubbed or subbed for download or streaming).

Don't get me wrong, I have the cash for premium. I never really needed to keep up with simulcasts and everything else was available free at higher quality elsewhere. I'll probably come back from time to time for simulcasts with adblock on. This site was reasonable with about 2-4 ads per video. They then changed it so some videos could have up to 10 ads, and that's why I use adblock. Crunchyroll has up to 5x the ads of other streaming sites. One episode I watched here had 15 minutes (I timed) of ads to 25 minutes of video, and that was absolutely crazy.

Having worked in customer service, I'll not give the indignant 'I'm taking my business elsewhere' spiel. Crunchyroll will live without me, and I will live without crunchyroll because I don't watch television shows that often anyway. On the other hand, if I could pay $10/month to play any video games I wanted, as much as I wanted, I'd do that in a heartbeat ^^; Video games and books are where I spend my money.
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Posted 1/15/16 , edited 1/15/16

TheAncientOne wrote:

I can't help but feel this is a test of some sort.

I thought of that exactly. Something similar to this has obviously been in consideration for quite some time now. This was posted in November 2014 but never saw the light of day:


Additionally, we’re always trying to provide more value for our premium users. Going forward, shows that are exclusive to Crunchyroll (not available on any other service), will be available exclusively to premium members 1 year after simulcast on Crunchyroll. Free viewers have a full year to watch, and premium members have access as long as we have the license (just like now). Shows that are available elsewhere will continue to be available on Crunchyroll for free (and premium) viewers indefinitely. We will make this change at the beginning of next year, and any affected titles will have updated availability notes by the end of this week. We think this is a minimal change, and is worth it to make all living room available to millions of our free viewers.

Affecting Canada only for the moment seems like a good opportunity to analyze not only how this kind of measure affects Premium conversions, but maybe also to test if 13 weeks is a good enough time window for free viewing.
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Posted 1/15/16 , edited 1/19/16
I'm not happy about Canada apparently getting singled out. It does seem - as another individual posted in this thread - as if Canada has been chosen for Crunchyroll to "test the waters" before rolling out a potentially troublesome change that would affect users of Crunchyroll across the world.

On the other hand, Crunchyroll is a business. Businesses exist to make money. And I think it's fair to say that "free" users generate less money for Crunchyroll that paid subscribers.

In the end, I'm afraid it's just going to come down to Crunchyroll weighing Public Relations damage due to this change, and paying customers choosing to leave Crunchyroll "in solidarity with our non-paying brothers and sisters!" against the people who will buy a subscription in order to gain access to titles that are currently available for "free" users.
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Posted 1/15/16 , edited 1/15/16
And besides, Canada is the one country that gets the largest "dog in the manger" treatment from anime distributors. Remember that streaming rights for anime have always joined Canada and the US together, and those North American anime distributors that confine their shows to Hulu end up leaving Canadians with no legal access to those titles online and forcing Canadians to turn right back to piracy in order to just be able to watch them. If Crunchyroll is going to single out Canada like this, it seriously needs to compensate for it by either approaching the North American distributors of those "red-listed" shows and making a deal with them to get their shows into Canada, or making deals with those shows' original Japanese producers with the same end goal in mind.

And if you are wondering which anime titles are "red-listed", I have the whole list of them right here.

http://www.anime-planet.com/users/DENelson83/lists/canadas-red-list-51489
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