Post Reply Need help cancelling subscription
3 cr points
Send Message: Send PM GB Post
Offline
Posted 1/15/16
i went into my account setting and cancelled 3 months ago and i have been billed 3 times now no matter how many times i cancel it takes money and auto renews. is there any way for support to come turn off auto renew and cancel my subscription it will help me out thanks
59752 cr points
Send Message: Send PM GB Post
31 / M / Dallas, TX
Offline
Posted 1/15/16

lostmang wrote:

i went into my account setting and cancelled 3 months ago and i have been billed 3 times now no matter how many times i cancel it takes money and auto renews. is there any way for support to come turn off auto renew and cancel my subscription it will help me out thanks


Are you attempting to cancel while a charge is pending? Have you /contacted customer support for assistance?
You must be logged in to post.