Post Reply Does Crunchyroll have a labor problem?
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Posted 1/16/16
In the past several months, employees at Crunchyroll, and the new umbrella company it is a part of, Ellation, have written reviews on employment websites like Glassdoor disparaging the current office climate at the company. Most reviews used to be pretty positive, but now even the more optimistic ones acknowledge a serious problem between management and engineers.

https://www.glassdoor.com/Reviews/Ellation-Reviews-E1030908.htm
https://www.glassdoor.com/Reviews/Crunchyroll-Reviews-E282440.htm

It seems these supposed issues are bleeding into the rest of the company. I already found it strange Crunchyroll did not acquire streaming rights to One Punch Man and delayed Iron-Blooded Orphans by a week when Hulu did not. Crunchyroll's Alexa ranking has dropped or stagnated even in the Winter 2016 season while funimation.com shows growth.

Does Crunchyroll have management/employee relation problem? Is it being addressed? Is it even being acknowledged? What can be done to fix it?
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Posted 1/16/16

brankoburcksen wrote:

In the past several months, employees at Crunchyroll, and the new umbrella company it is a part of, Ellation, have written reviews on employment websites like Glassdoor disparaging the current office climate at the company. Most reviews used to be pretty positive, but now even the more optimistic ones acknowledge a serious problem between management and engineers.

https://www.glassdoor.com/Reviews/Ellation-Reviews-E1030908.htm
https://www.glassdoor.com/Reviews/Crunchyroll-Reviews-E282440.htm

It seems these supposed issues are bleeding into the rest of the company. I already found it strange Crunchyroll did not acquire streaming rights to One Punch Man and delayed Iron-Blooded Orphans by a week when Hulu did not. Crunchyroll's Alexa ranking has dropped or stagnated even in the Winter 2016 season while funimation.com shows growth.

Does Crunchyroll have management/employee relation problem? Is it being addressed? Is it even being acknowledged? What can be done to fix it?


Most likely. There are a slew of problems that were discussed a while back.

Someone quoted the Alexa ranking then as evidence that CR was not suffering. I stated then that the rankings were dropping in growth percentage and were less than similar sites.

I guess maybe these people will believe that CR has a problem, now that there has been an outright drop.

CR needs to understand that the more competition they have, the more they'll have to earn their customers, and we're just now seeing rivals getting a good footing in the anime market.

I expect that CR will continue to decline until problems are resolved or CR goes under. To be frank, it would have probably been dropping in ranking faster if not for the community on the forums.
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Posted 1/16/16 , edited 1/16/16
A sample size of 1 tells us not much (for the parent company)

However, the one on CR does tell us something. They all note of an organizational problems.

Communication is key. If you don't communicate with each other then shit goes down the drain because nobody knows what to do. Eventually everything breaks down because nothing can get coordinated and people get pissed that nothing is working the way they want it. People can't read minds. Talk with each other.
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Posted 1/16/16
The examples you listed could have absolutely nothing to do with the issue you pointed out. They delayed shows and didn't get simulcast when the employee reviews were 100% glowing too. Additionally, the reviews are overwhelmingly positive. Out of 12, only two have a less than 3/5 star rating and those two read so similar that they might be the same person.

Funimation is new to streaming and recently introduced a "brand new" take on streaming (simuldub). No shock their numbers (and not even numbers that matter like subscription/members, just web traffic on a site that's anime streaming + more vs a site that's just anime streaming) might be growing at a faster rate than CR at this moment in time who is pretty much set in what their service is. I wouldn't worry. Company reviews seem overwhelmingly positive, they did a press release not too long back showing financial growth, and while they don't get every simulcast I don't think it's fair to label the existence of competition as a sign that they're doing something wrong. Most industries aren't monopolies where one company holds 100% market share and nobody else can enter.

Less than 100% employee satisfaction isn't a big deal imo and honestly the engineers probably deserve to be yelled at. CR is one of the jankier apps/sites I use. Anytime I think something is wrong with Netflix it's actually my ISP. Hulu works for me like 90% of the time I try it. CR has a lot of issues for me. The phone app constantly breaks. I don't know what that's about. If I can see my queue or history on android, it's a miracle and it probably won't work next week. Some versions of the app are missing features from others. And this is a markedly improved state over where it was like a year or two ago. CR gets advertised in the same light as Netflix and Hulu and they charge what those companies charge but their tech is nowhere near. I'd be fine if the service was discounted to reflect it but they advertise it like it's just as good as everything else and deserving of the same subscription fee.
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Posted 1/16/16 , edited 1/16/16

brankoburcksen wrote:

In the past several months, employees at Crunchyroll, and the new umbrella company it is a part of, Ellation, have written reviews on employment websites like Glassdoor disparaging the current office climate at the company. Most reviews used to be pretty positive, but now even the more optimistic ones acknowledge a serious problem between management and engineers.

https://www.glassdoor.com/Reviews/Ellation-Reviews-E1030908.htm
https://www.glassdoor.com/Reviews/Crunchyroll-Reviews-E282440.htm

It seems these supposed issues are bleeding into the rest of the company. I already found it strange Crunchyroll did not acquire streaming rights to One Punch Man and delayed Iron-Blooded Orphans by a week when Hulu did not. Crunchyroll's Alexa ranking has dropped or stagnated even in the Winter 2016 season while funimation.com shows growth.

Does Crunchyroll have management/employee relation problem? Is it being addressed? Is it even being acknowledged? What can be done to fix it?


That really doesn't say a thing, the reason for them delaying something have to do with licensing. That have happened on a lot of others before iron blooded orphans. Also the reason why they didn't get one punch man sinply comes down to the fact that other companies was willing to pay more for it.

Also it was years since Crunchyroll got bought, so if that's the reason for them ranking lower then it would've happened LOOOONG ago and not now. Also note that the review claiming it was after they got bought is a pretty new employee so he/she prob doesn't even know how it was before they got bought by them.

http://www.crunchyroll.com/press-release/2013/12/02-1/the-chernin-group-acquires-majority-stake-in-crunchyroll-the-leading-global-video-streaming-service-for-anime-content
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Posted 1/16/16
I went and read the reiviews / to be fair it seems they like the place but the tech dept is in shamvbles / Ijust have had so much troubke the last year iot so since the buyouts / merges !

They tried to be the king of anime / but the tech cant handle it!
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Posted 1/16/16
Someone mad that they didn't get OPM....

Viz got it because they own the rights to the manga. That's way CR didn't get that one.
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Posted 1/16/16

brankoburcksen wrote:

Crunchyroll's Alexa ranking has dropped or stagnated even in the Winter 2016 season while funimation.com shows growth.


Wait wait wait...

-Both Funimation AND Crunchyroll's rankings dropped starting in October and leveled out in January

-Crunchyroll is still in the top 1.4k while Funimation barely break 13k

-Crunchyroll's "traffic rank" in the US according to Alexa is in the top 500 while Funimation is ~2.7k

So...

Did you just not look up their Alexa rankings? Or get crap second hand information?
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Posted 1/16/16
Reading the reviews make it sound like they have a god damn tire fire in the SF office, which is pretty much par for the course. Still it kinda explains why they have been dropping app support and why they still sub-contract out their streaming app on the android. Or is that Funi, or both, I forget at this point.

So Crunchy is pulling in 5 million a month from paying people, and I'm not going to guess how much they make off ads on the non-paying people. And they are overworking the engineers, and outsource help, and the mods do it for free on the forums.



Really, the first thing Crunchy should do is get the fuck out of SF, there is zero reason at all to run an online company out of the bay area.
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Posted 1/16/16
well idk but i know for the past 3 seasons they hardly get any shows i'd want to watch. maybe 1-2 each season. but that hardly has anything to do with their labor problem if they have one lol

thank goodness there is funimation
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Posted 1/18/16
Every company has problems. It's the ones that hide their problems who are in the biggest trouble. CR has problems. No surprise there. Honestly, I didn't know their rank was that good.
I'm guessing the reason they are still in SF is probably due to connections (people connections), and not because it's cheap. But that's just my speculation.
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