Post Reply Cannot cancel free trial
3 cr points
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Posted 1/19/16
I signed up for the free 1 month premium trial and it won't let me cancel the renewal. I go to profile, cancel free trial, click yes, and it redirects me to a 404 page not found page. I would also like to remove my paypal from my account which I don't know how to do. Thanks for the help.
10263 cr points
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Posted 1/19/16

Wewdd wrote:

I signed up for the free 1 month premium trial and it won't let me cancel the renewal. I go to profile, cancel free trial, click yes, and it redirects me to a 404 page not found page. I would also like to remove my paypal from my account which I don't know how to do. Thanks for the help.


Good luck. No, seriously.... good luck, because you're going to need it. Like, a lot.
26296 cr points
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Posted 1/19/16
If CR gives you a error message and you have paypal set as your funding source then cancel it via paypal.

"To cancel a Recurring Payment established with a PayPal account, log into your Paypal account, access the "Profile" tab, click the “My money” tab, then "My Pre-Approved Payments" link, select and click the relevant merchant and follow the instructions to cancel the payment."

The above might be different depending on country so if it is different then just google "how to cancel Recurring Payment in Paypal" and google should give you a guide on how to do it.
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