Post Reply Choppy video -ticket has been opened and closed
fathem 
1111 cr points
Send Message: Send PM GB Post
35 / M / New Orleans
Offline
Posted 1/29/16
I did all the stuff the Tech told me to do and the issue is not resolved. Their response was this:


"Bael S. (Crunchyroll)
Jan 15, 2:46 PM

Hello there,

Thank you for getting in touch with us, and we do apologize for the inconvenience. This is a known issue that's actually affecting a number of users, and our team is hard at work putting together a fix.

Thank you for your patience and keep an eye on the forums for any new announcements.

Bael S.
Customer Service"

My internet works fine and I am a subscriber. I'd really like a timeframe on a fix because this is really frustrating. I'm paying more here than I do for my netflix account and I never have issues with netflix.
Der Zoodirektor
23419 cr points
Send Message: Send PM GB Post
34 / M / Germany
Online
Posted 1/29/16 , edited 1/30/16
Is it a website stream issue or an app issue?
41370 cr points
Send Message: Send PM GB Post
54 / M / East Coast
Offline
Posted 1/30/16
It is really bad / I watched the heavy friday dat at Funimation with not a glitch.

Now here is two companies strreaming new anime / with not touching anything Funi works fine. . Evety single video I got to reload and in the end I go elsewhere to watch . This is on PC and it's going on nearlt two tears now!
fathem 
1111 cr points
Send Message: Send PM GB Post
35 / M / New Orleans
Offline
Posted 2/26/16 , edited 2/26/16
@Zer It's on my pc. Still having streaming issues with the loading.
2092 cr points
Send Message: Send PM GB Post
26 / M
Offline
Posted 2/26/16 , edited 2/26/16
ya same issue. works fine on my phone but my pc has to sit around and load or else nothing but stuttering.
Otter Modder
42360 cr points
Send Message: Send PM GB Post
23 / M / Florida
Offline
Posted 2/28/16
I recently made a Chrome extension that lets you watch the device streams on your pc. I have been told that it helps with the loading issues. Here is a link if you want to try it out.
1523 cr points
Send Message: Send PM GB Post
24 / M / Venezuela
Offline
Posted 2/28/16

beardfist wrote:

I recently made a Chrome extension that lets you watch the device streams on your pc. I have been told that it helps with the loading issues. Here is a link if you want to try it out.


But this it's NOT A REAL SOLUTION!!!! support MUST fix that
You must be logged in to post.