Post Reply Unable to purchase Premium Membership
Raence 
35005 cr points
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Posted 2/1/16
I've been trying to renew my yearly premium membership since it was rejected for an expired credit card but keep getting an error that reads:

Sorry, you are ineligible because you already had a free trial or are currently a Premium Member.

I was given a free 15 days and told to renew after that and still have the problem. This has been going on since before Christmas.

Anyone have any ideas on how to fix it?
42634 cr points
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60 / M / Earth
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Posted 2/1/16

Raence wrote:
Sorry, you are ineligible because you already had a free trial or are currently a Premium Member.
Anyone have any ideas on how to fix it?


Try this link?
/premium_pick_plan?membership=premium
Raence 
35005 cr points
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Posted 2/1/16
No dice, I still get the same error.

Thanks though.
Der Zoodirektor
23359 cr points
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34 / M / Germany
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Posted 2/2/16

Raence wrote:

No dice, I still get the same error.

Thanks though.


Your premium should be working now.
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