Post Reply changes to crunchyroll or a problem with the site??
41102 cr points
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M / Indianapolis, IN
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Posted 2/5/16
I pay monthly for crunchyroll, and logged into the site to watch one piece, and now I am stuck watching commercials and am unable to watch the HD version of one piece. I need someone to answer this as soon as possible. I will not pay for a site to be stuck watching commercials.
27403 cr points
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39 / M / Surrey, UK
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Posted 2/6/16 , edited 2/6/16
You might want to send them a support email. You don't have a premium indicator next to your username so their system is't recognising your premium status.

Check this link on their support site.
Der Zoodirektor
23373 cr points
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34 / M / Germany
Online
Posted 2/6/16

Shaneailey wrote:

I pay monthly for crunchyroll, and logged into the site to watch one piece, and now I am stuck watching commercials and am unable to watch the HD version of one piece. I need someone to answer this as soon as possible. I will not pay for a site to be stuck watching commercials.


The latest renewal failed, try using /premium_pick_plan?membership=premium to resubscribe.
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