Post Reply Haven't received a Guest Pass since November
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25 / M
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Posted 2/9/16
Hello, I haven't received a guest pass since the 27th of November, I like to know if the system for getting pass has changed or why I haven't gotten one.

My Guest Pass page has the following message since the last time I got a pass:
You will receive your next Guest Pass in 1 mo.

Thanks for the help in advance.
Der Zoodirektor
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34 / M / Germany
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Posted 2/9/16
The guest pass system is broken for some users. Our devs are already working on it.
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25 / M
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Posted 2/9/16
When the issue is resolved will I get a pass for each month that was skipped?
Queen of Support
starry 
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Posted 2/9/16

pkmnmid wrote:

When the issue is resolved will I get a pass for each month that was skipped?


Yes, you will get all your guest passes once it's fixed. : )
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25 / M
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Posted 2/9/16
Awesome, thanks for the reply. :
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F / Colorado
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Posted 2/15/16
I'm due for a guest pass for February and it is pass due. I have not received it. The counter yesterday stated six days until a guest pass is issued which is incorrect and today the same counter says seven days. Should not the counter decreased instead of increasing? When do you anticipate this issue to be corrected?
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39 / M / Wilsele
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Posted 4/27/16
Is it still not fixed?
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26 / F / In the corner wat...
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Posted 4/27/16 , edited 4/28/16
apparently I haven't received any since December. Hope they fix it soon, I have a friend new to anime i wish to give her my passes. =)
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18 / F
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Posted 4/27/16 , edited 4/28/16
Same her. It says: you will receive your next Guest Pass in 3 mos
Hope it will be fixed soon
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83 / F / Bite the pillow.
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Posted 4/27/16 , edited 4/28/16

StefNighthawk wrote:

Is it still not fixed?

Demonskid wrote:

apparently I haven't received any since December. Hope they fix it soon, I have a friend new to anime i wish to give her my passes. =)

SnapFesk wrote:

Same her. It says: you will receive your next Guest Pass in 3 mos
Hope it will be fixed soon

Not fixed for me either, but I did notice some people handing out Guest Passes in the "Guest Pass" forum thread, so it might be fixed for some, but not others. I wrote CR requesting a fix, but haven't received a reply yet.

You can try to write them. This thread has the info: http://www.crunchyroll.com/forumtopic-943115/guest-pass-inquiries. Maybe you'll have better luck than me.

Hope that helps. Cheers.
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27 / M / UK
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Posted 4/30/16
Not fixed for me either. Haven't had a pass since December and have a couple of friends that want to try this out.
trodkz 
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M / Brazil
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Posted 5/14/16
I'm having this problem too. I'm not receiving anything since December.
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54 / M / East Coast
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Posted 5/15/16
They are done unless for a limted request

What's going on with Guest Passes?


Guest Passes are a complimentary service, not a guaranteed part of the Premium offering, and are not currently supported. We are evaluating whether or not to continue providing them as a service. We apologize, but we do not provide backlogged passes. If you would occasionally like to share Crunchyroll Premium Membership with a friend for two days, please contact us using the link below with the username or login email of the friend, and we can set them up.

To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.

To check out the forums, find shared answers from other users, or post a question about shows and other interests, check out Crunchyroll forums.

If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.


https://crunchyroll.zendesk.com/hc/en-us/articles/210253553-What-s-going-on-with-Guest-Passes-
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45 / M
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Posted 6/8/16
I think I'd rather have a month or two free...
One Punch Mod
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F / Boston-ish
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Posted 6/8/16
According to the updated Guest Pass Inquiries thread, Guest Passes are back!
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