Post Reply help removing credit card info?
13 cr points
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Posted 2/10/16
How do I remove my credit card? I just wanted to get a free trial but I don't want my card linked to this site and charging monthly... there's no option to remove the card though, just to change it. Help?
Der Zoodirektor
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Posted 2/10/16
It's not possible to remove a card while a membership or free trial is still active. Once you are a free member again, you will able to remove your card at any time.
13 cr points
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Posted 2/10/16
But how do I set it to not be recurring anymore? I don't have any option to not pay this month or anything... just auto-renewal options and cancel the free-trial.
Der Zoodirektor
23403 cr points
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34 / M / Germany
Online
Posted 2/10/16
It's the auto renewal option. However if you toggle that after initial 24-hour payment method verification, your free trial will immediately expire.
If you want to test our offerings for longer, you will be able to end it via that option at any time before the end of the trial.
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