Post Reply Trying to sign up for premium
14 cr points
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21 / M / St.jonh's NL Canada
Online
Posted 2/12/16
I just signed up today on Crunchyroll and when signing up for premium. I put in my info and everything lights up green so I hit start premium and I get a message saying " Your card information is invalid. Please check your card information and try again" and my info is all correct. Any help would be awesome.


Thank you.
58666 cr points
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30 / M / Dallas, TX
Online
Posted 2/12/16

AGodLikeTurtle wrote:

I just signed up today on Crunchyroll and when signing up for premium. I put in my info and everything lights up green so I hit start premium and I get a message saying " Your card information is invalid. Please check your card information and try again" and my info is all correct. Any help would be awesome.


Are you in a country other than the United States? Are you trying to use a pre-paid card?
14 cr points
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21 / M / St.jonh's NL Canada
Online
Posted 2/12/16

eyeofpain wrote:


AGodLikeTurtle wrote:

I just signed up today on Crunchyroll and when signing up for premium. I put in my info and everything lights up green so I hit start premium and I get a message saying " Your card information is invalid. Please check your card information and try again" and my info is all correct. Any help would be awesome.


Are you in a country other than the United States? Are you trying to use a pre-paid card?



I'm in Canada. and I'm not use a pre-paid card.

Thank you

58666 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 2/12/16

AGodLikeTurtle wrote:


eyeofpain wrote:


AGodLikeTurtle wrote:

I just signed up today on Crunchyroll and when signing up for premium. I put in my info and everything lights up green so I hit start premium and I get a message saying " Your card information is invalid. Please check your card information and try again" and my info is all correct. Any help would be awesome.


Are you in a country other than the United States? Are you trying to use a pre-paid card?



I'm in Canada. and I'm not use a pre-paid card.


Did you enter a zipcode or leave that field blank? Try again with a garbage 5 number string and see if that works.
14 cr points
Send Message: Send PM GB Post
21 / M / St.jonh's NL Canada
Online
Posted 2/12/16

eyeofpain wrote:


AGodLikeTurtle wrote:


eyeofpain wrote:


AGodLikeTurtle wrote:

I just signed up today on Crunchyroll and when signing up for premium. I put in my info and everything lights up green so I hit start premium and I get a message saying " Your card information is invalid. Please check your card information and try again" and my info is all correct. Any help would be awesome.


Are you in a country other than the United States? Are you trying to use a pre-paid card?



I'm in Canada. and I'm not use a pre-paid card.


Did you enter a zipcode or leave that field blank? Try again with a garbage 5 number string and see if that works.



Now I got a message saying "Sorry, you can have only one free trial per payment method." But I just joined today.

Thank you.
58666 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 2/12/16

AGodLikeTurtle wrote:



Now I got a message saying "Sorry, you can have only one free trial per payment method." But I just joined today.


If you don't need the trial: /premium_pick_plan?membership=premium or /premium_pick_plan?membership=premiumplus.
14 cr points
Send Message: Send PM GB Post
21 / M / St.jonh's NL Canada
Online
Posted 2/12/16

eyeofpain wrote:


AGodLikeTurtle wrote:



Now I got a message saying "Sorry, you can have only one free trial per payment method." But I just joined today.


If you don't need the trial: /premium_pick_plan?membership=premium or /premium_pick_plan?membership=premiumplus.


Hey it worked. Thank you so much for going out of you're way to help me.

thank you.
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