Post Reply Guest Pass question
5022 cr points
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22 / M / Missouri
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Posted 2/14/16
Hello,

I have been looking at the guest passes that I was accruing over my Premium Membership and I noticed that the last one that i have recieved was in December and the next one I get will be in 26 days. I have been a Premium member since then am wondering why I did not recieve one for the months of January and February
101 cr points
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21 / M / UK
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Posted 2/14/16

Joedoggz94 wrote:

Hello,

I have been looking at the guest passes that I was accruing over my Premium Membership and I noticed that the last one that i have recieved was in December and the next one I get will be in 26 days. I have been a Premium member since then am wondering why I did not recieve one for the months of January and February


It's broken, they said they plan on fixing it
5022 cr points
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22 / M / Missouri
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Posted 2/14/16
Thank you for the reply
Posted 2/14/16
My bf had been nagging me forever to switch from the free cr to the prem. I finally gave in and let him start gifting it as a birthday present. When we went to renew it, we had a great deal of trouble renewing it. It took forever for someone to get back and tell us that cr was no longer allowing the 1yr deal.
Greed is bad enough, but not alerting members via message was beyond irresponsible and poorly handled.
Anyhoo
We have still been having trouble getting it to allow us to renew it as 12 months. It is a nightmare mess. I had thought to use my last 3 guest passes till the problem is solved. Only it is refusing to allow it... As I am not a prem member atm. Now this is complete and utter BS!
I am not a prem member atm due to YOUR (cr) negligence, NOT MINE. those passes were earned for time I was still on premium standing, so as such should be honored.
Now either cr needs to give me 3 guest pass codes I can use, or someone there needs to figure out wtf is the problem that is causing issues with renewals and guest passes! I am so close to allowing him to switch me to Hulu & Funimation.
Right now I would NOT recommend cr to anyone! In fact I plan to alter my rating in the play store.
58670 cr points
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30 / M / Dallas, TX
Online
Posted 2/14/16

MemnochsProxy wrote:

My bf had been nagging me forever to switch from the free cr to the prem. I finally gave in and let him start gifting it as a birthday present. When we went to renew it, we had a great deal of trouble renewing it. It took forever for someone to get back and tell us that cr was no longer allowing the 1yr deal.
Greed is bad enough, but not alerting members via message was beyond irresponsible and poorly handled.
Anyhoo
We have still been having trouble getting it to allow us to renew it as 12 months. It is a nightmare mess. I had thought to use my last 3 guest passes till the problem is solved. Only it is refusing to allow it... As I am not a prem member atm. Now this is complete and utter BS!
I am not a prem member atm due to YOUR (cr) negligence, NOT MINE. those passes were earned for time I was still on premium standing, so as such should be honored.
Now either cr needs to give me 3 guest pass codes I can use, or someone there needs to figure out wtf is the problem that is causing issues with renewals and guest passes! I am so close to allowing him to switch me to Hulu & Funimation.
Right now I would NOT recommend cr to anyone! In fact I plan to alter my rating in the play store.


Guest Passes are only valid while the premium membership is active. And if they were, you shouldn't be able to use guest passes earned on your account on your own account, as it invalidates the purpose of guest passes, which is to introduce new users to CR's premium benefits.

The one year (Black Friday, I believe) deals were never promised in advance, so it's not CR's fault if you were expecting something that was never confirmed.

What issues are you having renewing your membership? Some users may be able to help you, but it's hard to suggest a solution if we don't know what your problem is.
Posted 3/4/16 , edited 3/4/16
The problem was stated many times back and forth. Not just by myself, but also by my bf. Personally I could care less anymore. I'm going to delete the account as soon as I figure out how to do it. I can watch free other ways and not deal with the ish this has caused.
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