Post Reply I need help regarding an account
5 cr points
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29 / M / EARTH
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Posted 2/23/16
Is there a way to retrieve or know what email address is associated to an account, because the new login requires you to know email to login, and my old crunchyroll account when i made it only required me to use the username and password method to login, and about couple years ago i had over 10 emails which i used between games,forums, chats, online radios, shopping, and other stuff, but than i cut it down by half that i use as emails, since the email site deemed my email accounts were inactive they kinda put it in lingo land.
Plus all previous groups and buddies i have is a long list to re-add them.
I know my account is still there since i can view it via adding it to my contacts.

So with that said, What i am asking is:

1) Is there a way to retrieve my email for my old account?
2) What Information i need to provide to retrieve my account? (if possible to retrieve)
Otter Modder
42360 cr points
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23 / M / Florida
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Posted 2/23/16
I am not sure what new login you are referring to, I can still log in with just a username no problem, however you can reach out to CS using the /contact form and they might be able to help you out.
5 cr points
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29 / M / EARTH
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Posted 2/23/16 , edited 2/23/16
i want to reset my password but i do not know which email that account falls under, and if there is a possible solution to it as in like possible chance of changing the email on that account to one of the ones i am currently still active and have access to.
Otter Modder
42360 cr points
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23 / M / Florida
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Posted 2/23/16
Well, if you had the password you could just change the email, but since you can't seem to log into the account at all then you can try to reset the password for several of the possible emails (if it lets you keep trying different ones). Aside from that your best bet would be the contact form as CS can view a lot more information about accounts.
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