First  Prev  1  2  3  Next  Last
Post Reply Can't buy Premium
5123 cr points
Send Message: Send PM GB Post
27 / M
Offline
Posted 8/27/16 , edited 8/27/16
im having the same issue any help,now i cant watch 91 day and mob ughjhjhh
12010 cr points
Send Message: Send PM GB Post
25 / F
Offline
Posted 3/24/17
The same thing is happening to me. I can't pay to upgrade to premium
97 cr points
Send Message: Send PM GB Post
29 / M
Offline
Posted 4/11/17
so apparently I'm having the same issues. had a card expire and forgot to change it. Talked with some one they gave me a 7 day trial thing, shinji i think, and it says its active. But whenever i go to do something it acts like i don't have premium. Not sure how long this is ganna take to fix, but any help would be appreciated. and since this seems to be something to do with the free trial. MAYBE take the auto opt in option out of it and have people select if they want a trial or not. since the bug is from already having used a free trial my self.
Posted 5/28/17
I put my card details in for 14 day trial but it's not working.
heki22 
7 cr points
Send Message: Send PM GB Post
27 / M
Offline
Posted 8/6/17
Tried becoming a premium for the first time received no free trial of my knowledge have no history of having premium according to my account and I've never entered in my credit card info but it says the same thing as the screenshot of the OP
49818 cr points
Send Message: Send PM GB Post
61 / M / Earth
Offline
Posted 8/6/17 , edited 8/6/17

heki22 wrote:

Tried becoming a premium for the first time received no free trial of my knowledge have no history of having premium according to my account and I've never entered in my credit card info but it says the same thing as the screenshot of the OP


Don't know why this happens, but...
If you want the trial subscription, which will default to a monthly subscription if you don't cancel, you'll need to get support to clear up the problem: /contact

If you want to just skip the free trial instead, and go right to monthly payments or pick a 3 or 12 month plan (slightly discounted), you can click one of these:

"Plain" premium:
/premium_pick_plan?membership=premium

or if you want Plus:
/premium_pick_plan?membership=premiumplus

CR months are (exactly) 30 days, so 3 months is 90 days and 12 months is 360 (not 365) days. If you do get the trial and then cancel, your premium access stops immediately when you cancel.
First  Prev  1  2  3  Next  Last
You must be logged in to post.