Post Reply Trying to cancel Membership
6036 cr points
Send Message: Send PM GB Post
Offline
Posted 3/6/16
Hi,

I am trying to cancel my Premium Membership plus because i realised that i am not getting the benefits i expected due to
me living in the UK. I have trying to cancel and subscribe back to the basic premium package but have had no luck so far. I stopped the recurring payments but im still receiving access to premium content. If anybody can help that would be much appreciated.

Kind Regards,

Amar
Der Zoodirektor
23405 cr points
Send Message: Send PM GB Post
34 / M / Germany
Online
Posted 3/7/16 , edited 3/7/16
Once your current membership expires you will be able to sign back up for the regular premium plan.
6036 cr points
Send Message: Send PM GB Post
Offline
Posted 3/7/16
The last payment was taken on the 3rd of February and it states that the next payment should have been made on the 5th of March but i cancelled before then. I still have access to premium content and i am wondering when it will expire.
Der Zoodirektor
23405 cr points
Send Message: Send PM GB Post
34 / M / Germany
Online
Posted 3/7/16

AmarManU wrote:

The last payment was taken on the 3rd of February and it states that the next payment should have been made on the 5th of March but i cancelled before then. I still have access to premium content and i am wondering when it will expire.


It should expire shortly. I made sure that it won't renew for the current plan.
6036 cr points
Send Message: Send PM GB Post
Offline
Posted 3/7/16
Thank you for the help.
You must be logged in to post.