Post Reply Crunchyroll is not responding
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Posted 3/7/16
So I recently bought a premium membership and I'm getting this message "Crunchyroll is not responding" when I'm trying to watch any video. Sometimes, the video keeps playing but I can't pause, fast-forward or anything, it's just stuck until the App crashes and the message "Crunchyroll is not responding" shows again. I tried reinstalling but it didn't work.

Any ideas on how to solve this?
Thanks.

By the way, I'm using a Samsung Galaxy S4 mini and I never had any similar problem...
Der Zoodirektor
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Posted 3/7/16
Not reachable sounds like there is something blocking the connection. Are you using a wi-fi or mobile connection?
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Posted 3/7/16 , edited 3/7/16
Using Wi-Fi connection but Crunchyroll works fine on my laptop and on the TV...
Der Zoodirektor
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Posted 3/7/16
Any apps installed that mess with the connection?
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Posted 3/7/16
Not that I know, I can watch videos from other sources normally, it's just Crunchyroll crashing
Der Zoodirektor
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Posted 3/7/16

mpd1718 wrote:

Not that I know, I can watch videos from other sources normally, it's just Crunchyroll crashing


Download the aLogcat app, run it, then start the Crunchyroll app, and use it until it crashes. Then send us its output as a ticket via /contact.
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Posted 4/12/16
I have had similar problems.
Still waiting for resolution. Problem with android only works fine with apple
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