Post Reply Noire 1/8 figure "unfilfillable" but still in store
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Posted 3/9/16
I just got an email saying I got a refund for the 1/8 scale Noire figure from Hyperdimension Neptunia, saying it was unfulfillable due to lack of stock from the seller, but the store page for the figure has no labeling that it is out of stock or anything else of the sort. This order was made on December 14th.

This is the figure in question.
https://www.crunchyroll.com/store/p/166885/Hyperdimension-Neptunia-Noir-18th-Scale

Anyone else get this email? Any idea what's going on, if this is a glitch, oversight, or something similar? Disappointing all the same though, but when coming from UltraTokyoConnection, I guess I can't say Im too surprised.
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Posted 3/10/16

KisaiGate wrote:

I just got an email saying I got a refund for the 1/8 scale Noire figure from Hyperdimension Neptunia, saying it was unfulfillable due to lack of stock from the seller, but the store page for the figure has no labeling that it is out of stock or anything else of the sort. This order was made on December 14th.

This is the figure in question.
https://www.crunchyroll.com/store/p/166885/Hyperdimension-Neptunia-Noir-18th-Scale

Anyone else get this email? Any idea what's going on, if this is a glitch, oversight, or something similar? Disappointing all the same though, but when coming from UltraTokyoConnection, I guess I can't say Im too surprised.


Store listing pages don't typically seem to get updates, aside from being hidden when an item is marked as unavailable. I guess that hasn't happened to this listing yet.
Der Zoodirektor
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Posted 3/10/16

KisaiGate wrote:

I just got an email saying I got a refund for the 1/8 scale Noire figure from Hyperdimension Neptunia, saying it was unfulfillable due to lack of stock from the seller, but the store page for the figure has no labeling that it is out of stock or anything else of the sort. This order was made on December 14th.

This is the figure in question.
https://www.crunchyroll.com/store/p/166885/Hyperdimension-Neptunia-Noir-18th-Scale

Anyone else get this email? Any idea what's going on, if this is a glitch, oversight, or something similar? Disappointing all the same though, but when coming from UltraTokyoConnection, I guess I can't say Im too surprised.


Please send us a ticket via /contact.
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Posted 3/10/16
Seems like the store page finally updated (and deleted), so it seems rather moot to contact support, but it's still a pretty strange oversight on the seller's part.
Der Zoodirektor
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Posted 3/10/16 , edited 3/10/16

KisaiGate wrote:

Seems like the store page finally updated (and deleted), so it seems rather moot to contact support, but it's still a pretty strange oversight on the seller's part.


Yes, the site only came back because the refund for some of the items automatically put (virtual) stock back in. It wasn't supposed to be visible. Sorry about that.
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