Post Reply Got email about expired membership... can't sign up again
13008 cr points
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25 / F / My House
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Posted 3/17/16
Hello!

So today I got an email where Crunchyroll said my membership had expired. I looked through my bank accounts and noticed that the automatic transaction hadn't been going through. Thinking this was no issue, I tried to click the link provided to renew, but got a 404 error.

I tried to go through my own profile, but I keep getting an error that says "Sorry, you are ineligible because you already had a free trial or are currently a Premium Member."

Help!
59708 cr points
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31 / M / Dallas, TX
Online
Posted 3/17/16

hanchandehen wrote:

Hello!

So today I got an email where Crunchyroll said my membership had expired. I looked through my bank accounts and noticed that the automatic transaction hadn't been going through. Thinking this was no issue, I tried to click the link provided to renew, but got a 404 error.

I tried to go through my own profile, but I keep getting an error that says "Sorry, you are ineligible because you already had a free trial or are currently a Premium Member."


This link will let you skip the free trial: /premium_pick_plan?membership=premium

If it's still being blocked you may need to contact your bank to see why they are denying the transaction.
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