Post Reply Need credit/debit visa removed asap!
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25 / M
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Posted 3/17/16
Hey guys, I was hoping if any of the customer support staff could be kindly enough remove my credit/debit visa card on my account. I tried getting rid of it and I'm afraid you guys will charge me after I canceled my subscription. If you guys can do that I'd appreciate it! I love the site and all, I just have to get rid of it for now due to money problems. But I will be coming back. Hope someone can help me out, thanks.
One Punch Mod
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Posted 3/18/16 , edited 3/18/16

Ryblade64 wrote:

Hey guys, I was hoping if any of the customer support staff could be kindly enough remove my credit/debit visa card on my account. I tried getting rid of it and I'm afraid you guys will charge me after I canceled my subscription. If you guys can do that I'd appreciate it! I love the site and all, I just have to get rid of it for now due to money problems. But I will be coming back. Hope someone can help me out, thanks. :)


I believe you first need to cancel recurring membership and once your premium membership runs out you will be able to remove your card info.

If you really need special attention to this, then you should contact customer support directly using the /contact form. While support staff do occasionally read the forum, it's primarily for peer to peer assistance.
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Posted 3/18/16
Alright. Thanks for the info. And sorry for the double post. My browser lagged out on me and was being really slow. I love the site and all. Just cant afford the services at the minute. I appreciate the help. I will be returning in the future when I can tho. I liked watching your anime on my PS4. ^_^ And Ill reccomend this place to a friend if mine since they like anime and family. Thanks. Have a good weekend.
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