Post Reply Do you guys get customs charges too?
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Posted 3/21/16
I am currently trying to collect GEM figurines, but the previous one I ordered from CrunchyRoll racked up an approximate £20/$29 surprise customs charge.

This isn't the first time I've been hit with surprise charges when ordering Japanese stuff. Do you get customs charges every time you order something similar or am I just very unlucky? It is making me very reluctant (and almost impossible) to buy them
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Posted 3/21/16 , edited 3/22/16

JemmaOfTheSand wrote:

I am currently trying to collect GEM figurines, but the previous one I ordered from CrunchyRoll racked up an approximate £20/$29 surprise customs charge.

This isn't the first time I've been hit with surprise charges when ordering Japanese stuff. Do you get customs charges every time you order something similar or am I just very unlucky? It is making me very reluctant (and almost impossible) to buy them


Since you're ordering from a retailer based in the U.S., customs charges shouldn't be a "surprise."
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Posted 3/21/16 , edited 3/22/16

eyeofpain wrote:


JemmaOfTheSand wrote:

I am currently trying to collect GEM figurines, but the previous one I ordered from CrunchyRoll racked up an approximate £20/$29 surprise customs charge.

This isn't the first time I've been hit with surprise charges when ordering Japanese stuff. Do you get customs charges every time you order something similar or am I just very unlucky? It is making me very reluctant (and almost impossible) to buy them


Since you're ordering from a retailer based in the U.S., customs charges shouldn't be a "surprise."


^

@OP > FYI: you have to pay customs in the US when you cross the 2000$-line. Wish it would be the same way in Germany. Would have saved me a shitload of money and fuel -_-
CaelK 
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Posted 3/21/16 , edited 3/22/16
From what I've been able to gather, whether or not you get charged by customs is entirely up to the customs peeps in your country and what they look for.

In general, I don't hear anything about American customs charging people who order stuff from Japan, and I get the feeling that Europe is more apt to do this. I've heard for some countries that it can sometimes depend on if you get things shipped by EMS (which comes with insurance and is more likely to get inspected) or by SAL (which doesn't come with insurance automatically, and thus... I guess isn't used by people who intend to protect an expensive purchase?).

EDIT: For this.


ComboChrist wrote:

@OP > FYI: you have to pay customs in the US when you cross the 2000$-line. Wish it would be the same way in Germany. Would have saved me a shitload of money and fuel -_-


Whoa. I've never heard of anyone ordering 2000 USD of stuff at once, but dang.
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Kiki 
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Posted 3/21/16 , edited 3/22/16

CaelK wrote:

From what I've been able to gather, whether or not you get charged by customs is entirely up to the customs peeps in your country and what they look for.


Pretty much this. They pick and choose which boxes to open and look at if there's anything hidden in it or illegal. The custom fee goes directly to your country's customs postal service, not from the company you ordered from.

I live in Toronto and I order from China a lot. I've been ordering from the same site for over a year now, I get a package monthly from them. The prices range from 100-200 dollars and has always stayed around that amount. One day I received a customs charge of $60 dollars. I was never hit by customs before so I was taken aback. I asked the postman where the package was from, thinking maybe it's a new place that I ordered it from? He confirmed it was from China. Then I asked why I had to pay customs this time around, not rudely but because I was genuinely curious. I asked if it because of the weight? And his response was literally this: "Luck of the draw to be completely honest with you."

He went into detail saying he would deliver medicine to this one guy from Toronto who would order from the US for 7 years, and then one day he got hit with costumes. Then he said another guy who was real unlucky always had to pay customs. One day his package was sent through without any customs fees, and the guy called the postman back since he thought the postman had forgotten to charge him. lol He says it's mostly just luck if your package goes through costumes or not. They do have things that they must check, like a lot of liquid or something, but mostly it's just luck.

When I got my package, the box was open and taped back together. So they took a look inside. I don't order anything unusual than what I usual order, so I believe the guy when he says it's mostly the luck of the draw.

I ordered things from Greece, Lithuania, Czech Republic via Etsy and never got a customs charge. My mom ordered something from etsy via London and she was charge a 9 dollar customs fee. Which isn't much, but I believe the guy when he says it's random.
Der Zoodirektor
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Posted 3/21/16 , edited 3/22/16

JemmaOfTheSand wrote:

I am currently trying to collect GEM figurines, but the previous one I ordered from CrunchyRoll racked up an approximate £20/$29 surprise customs charge.

This isn't the first time I've been hit with surprise charges when ordering Japanese stuff. Do you get customs charges every time you order something similar or am I just very unlucky? It is making me very reluctant (and almost impossible) to buy them


Actually what you pay when importing into the EU is usually not a customs fee, but the VAT in the destination country. Customs fees are only due if the value of the parcel exceeds a certain value. In Germany that would be around €200 for example. As those limits, as well as the VAT rate, differ from country to country, payable amounts also vary. Depending on where you live (e.g. how busy your local customs office is), where the parcel originates from (e.g. China = maybe counterfeit?), how large/heavy the parcel is (e.g. large/heavy parcel, but low declared value), and a few other factors parcels may lend up being inspected.

(The US does not have a nationwide VAT, but rather every member state or even local administrative level has its own VAT charges.
Domestic online purchases are often VAT-free, which also explains the stark difference in pricing for the same game on Steam in the US and Europe. Users often say "why do they do 1:1 conversion between the Dollar and the Euro?", while the Euro prices are actually higher due to the VAT being somewhere between 15 % and 21 %.)
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Posted 3/22/16
Thank you all for taking time out of your day to reply to me, you have been most helpful!

I don't usually use forums so I don't know if you guys will see this message. Thanks again!
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