Post Reply Do you guys get customs charges too?
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23 / F / United Kingdom
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Posted 3/21/16
I am currently trying to collect GEM figurines, but the previous one I ordered from CrunchyRoll racked up an approximate £20/$29 surprise customs charge.

This isn't the first time I've been hit with surprise charges when ordering Japanese stuff. Do you get customs charges every time you order something similar or am I just very unlucky? It is making me very reluctant (and almost impossible) to buy them
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Posted 3/21/16 , edited 3/22/16

JemmaOfTheSand wrote:

I am currently trying to collect GEM figurines, but the previous one I ordered from CrunchyRoll racked up an approximate £20/$29 surprise customs charge.

This isn't the first time I've been hit with surprise charges when ordering Japanese stuff. Do you get customs charges every time you order something similar or am I just very unlucky? It is making me very reluctant (and almost impossible) to buy them


Since you're ordering from a retailer based in the U.S., customs charges shouldn't be a "surprise."
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Posted 3/21/16 , edited 3/22/16

eyeofpain wrote:


JemmaOfTheSand wrote:

I am currently trying to collect GEM figurines, but the previous one I ordered from CrunchyRoll racked up an approximate £20/$29 surprise customs charge.

This isn't the first time I've been hit with surprise charges when ordering Japanese stuff. Do you get customs charges every time you order something similar or am I just very unlucky? It is making me very reluctant (and almost impossible) to buy them


Since you're ordering from a retailer based in the U.S., customs charges shouldn't be a "surprise."


^

@OP > FYI: you have to pay customs in the US when you cross the 2000$-line. Wish it would be the same way in Germany. Would have saved me a shitload of money and fuel -_-
CaelK 
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Posted 3/21/16 , edited 3/22/16
From what I've been able to gather, whether or not you get charged by customs is entirely up to the customs peeps in your country and what they look for.

In general, I don't hear anything about American customs charging people who order stuff from Japan, and I get the feeling that Europe is more apt to do this. I've heard for some countries that it can sometimes depend on if you get things shipped by EMS (which comes with insurance and is more likely to get inspected) or by SAL (which doesn't come with insurance automatically, and thus... I guess isn't used by people who intend to protect an expensive purchase?).

EDIT: For this.


ComboChrist wrote:

@OP > FYI: you have to pay customs in the US when you cross the 2000$-line. Wish it would be the same way in Germany. Would have saved me a shitload of money and fuel -_-


Whoa. I've never heard of anyone ordering 2000 USD of stuff at once, but dang.
Der Zoodirektor
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Posted 3/21/16 , edited 3/22/16

JemmaOfTheSand wrote:

I am currently trying to collect GEM figurines, but the previous one I ordered from CrunchyRoll racked up an approximate £20/$29 surprise customs charge.

This isn't the first time I've been hit with surprise charges when ordering Japanese stuff. Do you get customs charges every time you order something similar or am I just very unlucky? It is making me very reluctant (and almost impossible) to buy them


Actually what you pay when importing into the EU is usually not a customs fee, but the VAT in the destination country. Customs fees are only due if the value of the parcel exceeds a certain value. In Germany that would be around €200 for example. As those limits, as well as the VAT rate, differ from country to country, payable amounts also vary. Depending on where you live (e.g. how busy your local customs office is), where the parcel originates from (e.g. China = maybe counterfeit?), how large/heavy the parcel is (e.g. large/heavy parcel, but low declared value), and a few other factors parcels may lend up being inspected.

(The US does not have a nationwide VAT, but rather every member state or even local administrative level has its own VAT charges.
Domestic online purchases are often VAT-free, which also explains the stark difference in pricing for the same game on Steam in the US and Europe. Users often say "why do they do 1:1 conversion between the Dollar and the Euro?", while the Euro prices are actually higher due to the VAT being somewhere between 15 % and 21 %.)
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Posted 3/22/16
Thank you all for taking time out of your day to reply to me, you have been most helpful!

I don't usually use forums so I don't know if you guys will see this message. Thanks again!
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