Post Reply Can't login on iphone
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44 / F
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Posted 3/26/16
I am having trouble logging in to crunchy roll app on my phone. The app was updated a couple of days ago and now when I try to log in I get an error saying it is an unauthenticated request. It works fine on my computer but not my phone. I can't watch any shows like this. Really frustrating.
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30 / M / Dallas, TX
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Posted 3/27/16

alanasan wrote:

I am having trouble logging in to crunchy roll app on my phone. The app was updated a couple of days ago and now when I try to log in I get an error saying it is an unauthenticated request. It works fine on my computer but not my phone. I can't watch any shows like this. Really frustrating.


Have you tried changing your password? Sometimes, apps will stumble with passwords containing certain special characters.
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Posted 3/27/16
I'm having the same issue.

If you delete and re-download the app, the login will work. But if you log out and then try to log back in, you get this unauthenticated request error.

I logged out because my queue got messed up, and the sticky suggested logging out.
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Posted 3/27/16
Changing my password didn't work. However deleting & redownloading did the trick. I guess I'll be okay as long as I don't log out again.
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