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Post Reply Ad problems and black screening
9 cr points
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Posted 3/27/16 , edited 9/6/16
Been having problems with some ads that finish but I have to pause then play in order to finish it only for it to 're-load repetitively, or some ads won't load and just leave a black screen both leaving the only option to press B and go back to any other anime and get the same problem
16 cr points
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23 / M
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Posted 3/27/16 , edited 8/5/16
Yep I have ever the same problem
9 cr points
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Posted 3/27/16
It's still happening and it's disappointing not to mention I have to watch three so if one messes up then back to repeat with same problems I wish they'd fix it
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Posted 3/27/16
I can't even watch any anime series now da feelz ^~^
29118 cr points
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83 / F / Bite the pillow.
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Posted 3/28/16

Sir_Fancy_Doge wrote:

Been having problems with some ads that finish but I have to pause then play in order to finish it only for it to 're-load repetitively, or some ads won't load and just leave a black screen both leaving the only option to press B and go back to any other anime and get the same problem

Don't know if you already have, but try sending Crunchy a note via the Contact form: http://www.crunchyroll.com/help?topic=contact. They may not have an answer or even respond, but at least you'll make them aware of the problem (they may not always check this forum).

Cheers.
Der Zoodirektor
23419 cr points
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34 / M / Germany
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Posted 3/28/16
The developers are aware of the issue already.
29118 cr points
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83 / F / Bite the pillow.
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Posted 3/28/16
See? Look at that. CR is aware of it and on the job.
9 cr points
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Posted 3/28/16
Thanks ^ω^ I appreciates it
19 cr points
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28 / M
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Posted 3/28/16
+1 to having the black screen go nowhere after selecting a video to play. Tried logging in and out, reinstalling the app, and deleting shows from my queue to see if it was on my end/account. Good to know that they are aware of the issue, hopefully it's fixed soon!
1016 cr points
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21 / M / Seattle
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Posted 3/28/16
I've had this problem for at least a week or two! Please fix! Love watching anime on my Xbox. I neeeeeed iiiiiiit.
221 cr points
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18 / F / Japan
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Posted 3/30/16
I have the same problem
64 cr points
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18 / M
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Posted 3/31/16
Same
1016 cr points
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21 / M / Seattle
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Posted 4/5/16
Still broken
5 cr points
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Posted 4/8/16
I'm having the same issue on Xbox One. Just keep getting a spinning "loading" symbol and the ad won't load, which in turn won't load the show either.
1016 cr points
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21 / M / Seattle
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Posted 4/12/16
Still...broken...
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