Post Reply app keeps freezing up
8 cr points
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32 / F / chicago il
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Posted 3/27/16
For the past couple of days when I try to watch a show, it'll play the commercials (of course) and maybe a little of the show then it freezes up and the screen goes black.
It doesn't matter what I'm trying to watch, it does it on all the shows I try to watch.
I tried to submit this thru the contact form but it wouldn't let me because of the catchaphrase, or whatever it's called.
10 cr points
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Posted 3/30/16
I have the same problem
10005 cr points
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32 / M
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Posted 3/31/16
Same problem here. Got to one one episode, the the rest keeps freezing up. Just geeting a black screen. Pls help!
363 cr points
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Posted 3/31/16
I can't get any videos to load on the iPhone app pasts two nights but this morning before I had to leave it worked so I don't get it
10 cr points
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Posted 3/31/16
I have the same problem. Somebody pls help. The screen just goes black after a few seconds.
363 cr points
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Posted 4/3/16 , edited 4/3/16
It's still doing it at times it needs to get fixed cuz it's happening now for me
Edit now I can get threw one ad then black screen
5 cr points
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Posted 5/20/16
Here is the same.

After watched the first commercial, the screen become black and nothing happened. I was waiting a half hour with the black screen, and after I stopped the application. I reinstalled few times but I obtained same results. I have not problems with others applications like youtube or viky.

Here is running IOS 9.3.2 on iPad Air and the latest Crunchyroll application available.

Thank you in advance.
10637 cr points
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Rabbit Horse
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Posted 5/20/16 , edited 5/20/16
there's still no official response. either they're trying to sort that out, but somehow are unable to due to shortage of staff, or they simply don't care. considering other threads asking for help did not get an official response (unless it's payment-related), i'm guessing it's really the latter.
this is a bit surprising though - i'd expect they'd at least care about the app they released. errors such as this, and no customer service in sight, and it takes little guesswork why people resort to illegal means to watch their series.
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