Post Reply Fix the free trial
Posted 4/4/16 , edited 4/5/16
Can we have an option to disable the free trial offers? The balloons are annoying enough but every time you try to upgrade you have to go through the free trial bs even if you know you don't qualify. Also, now it won't even throw me to the plan comparison page so I am stuck on it.

It's not just mobile browsers either, same thing happens on a PC.

I know I can Google to get around it, but I don't think I should have to just to give you money. A link to bypass it on the free trial page or an option to disable it in our accounts would fix it.


Der Zoodirektor
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Posted 4/5/16
What URL does the free trial page you see have? The one I see has a skipping option.
Posted 4/5/16 , edited 4/5/16
https://www.crunchyroll.com/freetrial?from=topbar

No links except an orange continue button.


It's the same page when visit on my PC and it doesn't seem to matter what link I follow.
The one along the top, the upgrade button on my profile, or on in a bubble it goes to the same page.
Der Zoodirektor
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Posted 4/5/16
Use the Compare Plans link at the bottom of the page instead.
Posted 4/5/16 , edited 4/5/16
Thanks, I would have never noticed that. I'd be nice if they'd put that on the big obvious links and not as small grey text at the bottom. The last time I signed up it would at least take you to the form to sign up for a regular membership if you didn't qualify for a free trial.
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