Post Reply Broken ads
69 cr points
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37 / M
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Posted 4/10/16
ad "Wendy's" is broken and takes four times longer to play than other ad.
Please fix
427 cr points
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20 / M / Hamilton, ON, Canada
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Posted 4/10/16
Oh god I found the non-premium experience excruciating.

Every time ads pop up they play the same ad 3 times in a row.
5 cr points
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37 / M
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Posted 4/10/16
Made worse by the fact the ad is busted. Takes about 4 minutes for the Wendy's ad to play...then it goes three times in a row.
16005 cr points
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Posted 4/10/16
I'm a Premium member using Roku and ads are playing 3 times in a row. What's the point of paying for Premium when I'm bombarded by them?
43660 cr points
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60 / M / Earth
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Posted 4/10/16

JayNuwell wrote:

I'm a Premium member using Roku and ads are playing 3 times in a row. What's the point of paying for Premium when I'm bombarded by them?


Uninstall the channel completely
Remove the device entry here: /acct/?action=devices
power cycle
reinstall and reauthorize

If that doesn't work, report the problem here: /contact
5 cr points
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Posted 4/11/16
I watched Sword art online but this is the first time this has happened since using the app:
I'm in the middle of watching and the ads come up (as usual) BUT the screen goes black and no ad comes up!!!! NOTHING BUT BLACK SCREEN!!!!!!!!!!!!!!!!!! I had to re-install but it didn't fix the problem AND multiple times I had to re-start the app again!! Can someone help me!!?!?
39 cr points
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Posted 4/12/16
i reported this late last year on different platforms and having the issue happen. gotten no where at all. tried everything they said
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