Post Reply Missing guest pass
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Posted 4/12/16
Hi
This is my second payment for premieum
So before my first payment, i had 14 days trial
When I was suppose to get my first guest pass, it wasnt there, so i thought it was because of the 14days trial, but I was suppose to receive another guest pass either yesterday or today, but it's still not there
Im seeing many people with not receiving the guest pass too
Can you guys please fix it?
Im guessing Im suppose to have 2 guest passes
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Posted 4/12/16 , edited 4/12/16

Merusadas wrote:

Hi
This is my second payment for premieum
So before my first payment, i had 14 days trial
When I was suppose to get my first guest pass, it wasnt there, so i thought it was because of the 14days trial, but I was suppose to receive another guest pass either yesterday or today, but it's still not there
Im seeing many people with not receiving the guest pass too
Can you guys please fix it?
Im guessing Im suppose to have 2 guest passes

Guest Passes are broken at the moment. We've been told that Support is aware of it and working on a fix. No time was given as to when they would be fixed, but here's a note posted by a Crunchyroll support person that might help:

chocobogawd wrote:

Hello,

I hope you all are having a great week so far.

If you are still experiencing problems with Guest Passes, please Click here to Contact Us.

Also, be sure to put "Guest Pass" as the subject.

Thanks!!!

Hope that helps.
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Posted 4/12/16
Thanks for the help
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