Post Reply cant cancel premium membership
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Posted 4/14/16
I'm trying to cancel my premium membership but i can't. Each time i try to cancel it sends me back to profile page with no effect.
The reason i want to cancel is that i found out that i can just gift myself a sub with no reappearing payments. I'm just more confortable paying once for an year or something than having money leeched off of my account monthly.
Tnx in advance!
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Posted 4/14/16

fisheraaa wrote:

I'm trying to cancel my premium membership but i can't. Each time i try to cancel it sends me back to profile page with no effect.
The reason i want to cancel is that i found out that i can just gift myself a sub with no reappearing payments. I'm just more confortable paying once for an year or something than having money leeched off of my account monthly.
Tnx in advance!


If you want to pay for a year in advance, you can change to a yearly subscription plan, which will be cheaper than the monthly subscription cost.
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Posted 4/15/16
The thing is that i don't want a subscription plan. I want to buy a 1 year gift and be done with it. But the site seems bugged and doesn't let me cancel the subscription. Each time i try to cancel i get an email that i've canceled my sub, but yet i keep having it.

Can i please have a staff member cancel my sub?
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Posted 4/15/16 , edited 4/15/16
A small update.

I did get my ticket answered, saying that i've successfuly canceled recurring payments, yet on my settings page i see that i'll be billed again in a month.

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Posted 4/15/16
Support staff managed to fix everything, props to them. Thread can be locked/deleted.
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