Post Reply Premium membership stuck
Cenric 
12734 cr points
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Posted 4/16/16
I don't know if you can help with this stuff here but didn't feel like writing a ticket yet.

My Premium membership seems to be completely stuck, I can't cancel the "premium" I have now and can't buy a new one. Premium in quotes because it's not actually working and seems to be showing different information in 2 places.







So yeah, would be nice if someone could reset this for me so that I can buy it again.
59498 cr points
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31 / M / Dallas, TX
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Posted 4/17/16

Cenric wrote:

I don't know if you can help with this stuff here but didn't feel like writing a ticket yet.

My Premium membership seems to be completely stuck, I can't cancel the "premium" I have now and can't buy a new one. Premium in quotes because it's not actually working and seems to be showing different information in 2 places.


So yeah, would be nice if someone could reset this for me so that I can buy it again.


You should /contact support directly for billing issues.
Der Zoodirektor
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Posted 4/17/16 , edited 4/17/16
Should be working again. Though it should have expired a day ago.

Are you planning to renew or cancel?
Cenric 
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Posted 4/24/16
Planning to renew. The premium is working now but it's sort of a problem for you when it doesn't let me pay for it. Still can't cancel.
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