Post Reply I Need to cancel my auto renewal
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Posted 4/23/16
so i have the trial on for 30 days but when it runs out i will not have the money to pay for another month, i dont have the money for the next month im just here using trial to see what it is like and if i like it i will have the money 14 days after my 30 days runs out as im saving for a new graphics card and am struggling as it is so how can i disable my auto renewal without getting rid of trial.
One Punch Mod
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Posted 4/23/16 , edited 4/23/16

ZetsuKajima wrote:

so i have the trial on for 30 days but when it runs out i will not have the money to pay for another month, i dont have the money for the next month im just here using trial to see what it is like and if i like it i will have the money 14 days after my 30 days runs out as im saving for a new graphics card and am struggling as it is so how can i disable my auto renewal without getting rid of trial. :(


Normally you can't just end the auto-renewal and keep the trial, so you could just wait until a day or two before the trial ends and cancel then--there should be an option for canceling on your profile settings. (If you wait until the very last day, you'll probably need to contact support because the processing for renewal will have already started.)

If it's super important for you to end the auto-renewal significantly before the end of trial, then you'd need to contact customer support directly (via the /contact form) and see if they are willing to end the auto renew but keep your premium membership active until the end of trial, even though it's an exception to how things normally work.
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Posted 4/23/16
alright ill jusut cancel it when i have 3-4 days left on it thanks
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