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Post Reply Cancelling a pre-order?
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Posted 4/30/16
Is it possible to cancel a pre-order and get a full refund?

I sent an e-mail yesterday, but I just wanted to know if it's possible to cancel it.

Thanks!
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Posted 8/27/16 , edited 8/27/16
Same boat here. I thought that because it was a pre-order, that it wouldn't be charged to my account until they actually shipped the item (don't have the funds atm, but will when the item ships). Sadly, it was charged, and now I want to cancel/get a full refund
Der Zoodirektor
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Posted 8/28/16

arcaanine wrote:

Is it possible to cancel a pre-order and get a full refund?

I sent an e-mail yesterday, but I just wanted to know if it's possible to cancel it.

Thanks!


Sending us a ticket will suffice. Use the /contact form to do it.
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