Post Reply The video just shuts down the the screen goes black!
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Posted 5/1/16
I need help, when I try to watch a show I already have seen or want to continue to watch a show the video just loads for a few seconds before the screen goes black and I have to close the app to even come back to my home screen.

Do anyone els have this problem or know who I should turn to get help?
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Posted 5/1/16

BluePandaBear wrote:

I need help, when I try to watch a show I already have seen or want to continue to watch a show the video just loads for a few seconds before the screen goes black and I have to close the app to even come back to my home screen.

Do anyone els have this problem or know who I should turn to get help?

What are you watching this on? Phone, tablet, gaming system? iOS, Android, Windows?

If it's an Android phone/tablet, give the Android forum a shot: http://www.crunchyroll.com/forumcategory-391030/android

iOS phone/tablet: http://www.crunchyroll.com/forumcategory-391032/ios-apple-tv

Windows Phone: http://www.crunchyroll.com/forumcategory-391034/windows-phone

XBox: http://www.crunchyroll.com/forumcategory-571927/xbox-gaming-platforms

Roku: http://www.crunchyroll.com/forumcategory-571923/roku

If you can't find a solution in one of those help forums and nobody is able to help you here, you can always try to send a request directly to Crunchyroll via their Contact Us form: http://www.crunchyroll.com/help?topic=contact.

Good luck. Cheers.
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