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Post Reply Cant reply to comments through google chrome
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Posted 7/10/17
good god. the people who run this site are worse than wargaming for console at fixing their shit. and here i thought no one could be worse than wargaming
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Posted 7/12/17 , edited 7/12/17
Crunchyroll has said that Chrome is becoming less and less stable due to it not supporting Flash Plugins as much. That could be the issue.
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27 / M / Los Angeles
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Posted 7/14/17 , edited 7/23/17
They waste so much time now on VRV that they dont fix stuff on Crunchyroll. I have also been having trouble with this plus sometimes my videos dont load. I sent a support help message about this problem. Wanna know what they told me? They told me to use Firefox. Like thats the fix. REALLY!? While im at it should i download Safari for my pc too? You telling me that i have to change from Chrome to Firefox because they are either too lazy to fix it or not capable of fixing it. Yeah, way to go Crunchyroll, tell your paying members that they cant use your product correctly cause of "issues".
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Posted 7/15/17
I have the same problem. I can click "Reply" but I can't actually submit one. The words "Write a comment..." remain, in a light grey, and "count" towards the character limit, but I can't actually do anything with it.

It's worse on my end though, since I'm stuck between a rock and a hard place. If I watch on Firefox the video (just the video, not the audio) stutters every few seconds, and on Chrome I can't reply to anyone.

I like Crunchyroll because it's one of the few sites that actually license anime and so some money goes back to the creators, and it's more friendly than Funimation because they use Hulu which decides 23 minute episodes should have 7 minutes worth of ads (seeing "Ad 1 of 3: 89 seconds remaining" before the video even starts is really disheartening), but at this rate...
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Posted 7/21/17
Still not working and its been like a year
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27 / M / Canada
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Posted 7/22/17
Seems to be working now.
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YOUR MIND
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Posted 7/28/17
definitely not working, how am i supposed to share the joy of snark with the rest of the internet?

crunchyroll, don't tell us to install another browser, if you look up usage, Chrome is like 70%+ of the market, so you're not doing yourself any favors by doing that

i will protest this by only watching movies with giant robots in them
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Posted 7/29/17

JacobusWillicus wrote:

Crunchyroll has said that Chrome is becoming less and less stable due to it not supporting Flash Plugins as much. That could be the issue.


I can reply to comments on my iPad, so I doubt it’s flash related.
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28 / Virginia
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Posted 8/4/17
This is incredibly irritating. I hardly ever leave comments, but I really want to right now, and can't. The comment section is pretty dumb anyway, I don't know how to get notifications(if there even is a way), and don't care enough to go back and check an episode manually, so it's mostly just a waste of time, but I'm still inexplicably drawn toward reading comments, want to know what other people think of an episode, and would like to participate if a better comment system existed. Anyway, yeah, is anyone from CR actually going to read this thread? I'm amazed this problem has persisted so long and yet no one has fixed it. It doesn't seem like it'd be a terribly difficult fix???
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36 / M / Richmond BC, Canada
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Posted 8/5/17 , edited 8/5/17
Still doesn't work
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Posted 8/5/17

Relyat08 wrote:

This is incredibly irritating. I hardly ever leave comments, but I really want to right now, and can't. The comment section is pretty dumb anyway, I don't know how to get notifications(if there even is a way), and don't care enough to go back and check an episode manually, so it's mostly just a waste of time, but I'm still inexplicably drawn toward reading comments, want to know what other people think of an episode, and would like to participate if a better comment system existed. Anyway, yeah, is anyone from CR actually going to read this thread? I'm amazed this problem has persisted so long and yet no one has fixed it. It doesn't seem like it'd be a terribly difficult fix???


This site is kept together with duct tape and silly string.
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Posted 8/9/17
Still not working for me either...
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27 / M / Katy, TX
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Posted 8/10/17
Its rather astonishing that there seems to be no response from site administration anywhere in this topic. Makes me wonder if perhaps crunchyroll ought to hire on more technical staff as it would seem the majority of posts are from paying subscribers. Ignoring customer complaints is the first sign of a business doomed to failure, and as a fan of this service it makes me worry profusely. Please crunchyroll even a post from an admin telling everyone that a fix is in the works would greatly put these peoples minds at ease as well as my own. Well back to OP. Good luck programmers and staff .
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YOUR MIND
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Posted 8/10/17
people subscribe for anime and people aren't gonna leave as long as they can watch their shows.

the crunchyroll people know that i'm sure so fixing the comments is a low priority as the money is still pouring in. they know people aren't gonna leave over a comment system.

that's just how (most) companies work these days. however you see that with companies offering the same types of service, what sets them apart is how easy their stuff is to use and how well they handle customer issues. Here we have a good service but it's failing on the last 2 pieces. oh well. it's not really important anyway. but it is fun to interact with the community especially since your average Guy At The Office has no idea what the hell a Code Geass is.
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Posted 8/17/17 , edited 8/17/17
I'm using Google Chrome too and I have the same problem. I can comment but I can't reply. There's no post button and the letter count is in the middle of the next comment. However, it lets me reply in Internet Explorer. Usually I don't comment on videos so it's a minor annoyance, but if I ever want to participate in active comment/discussion threads, it's going to be a pain to do so.

Here's two screenshots I took of the problem, hope it helps anyone in identifying the issue. (I didn't see anything about blocking out names in the Forum Guidelines but I'll do it anyway. Hi! I'm new to this forum. )
EDIT: The images aren't showing up. Is this another problem Crunchyroll has?
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