Post Reply Black Screen When ads play
3 cr points
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26 / M
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Posted 5/12/16
When I'm watching naruto shippuden, when an is supposed to play, there is a blank black screen. It's more of a very dark blue, but whatever. Sometimes an ad does play but after the ad is done, there's a blank black screen
34 cr points
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19 / M / Australia
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Posted 5/15/16
I'm getting the same issue, I've tried a range of things to fix it but it mostly just seems to randomly come and go with no real reason and it's a real pain.
10 cr points
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16 / F
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Posted 5/15/16
I had the same problem as well and I contacted crunchyroll yesterday. One of the members from the Support Team told me that it was something wrong with the app that they are trying to fix and that they'll let us know somewhere in the forums when that will be fixed.
18 cr points
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101 / F
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Posted 5/15/16
Yeah. I'm having the same issue. Sometimes adverts will play but a lot of the time the screen just goes back and I can't play the episode again. I can never really finish an episode without the app turning black and freezing like this. I tried refreshing multiple times, logging off and on again and even deleting the app and re-downloading it. It never works, though. I haven't really been using Crunchyroll lately because of this. I'm glad that I'm not the only one with this issue. Everyone with the app seems to have it. Hopefully it will be fixed.
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