Post Reply App frequently freezes while playing videos or crashes
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Posted 5/15/16 , edited 5/15/16
Hello. I have high speed internet (able to play games online or stream HD without a problem) but the crunchyroll roku app frequently freezes or downgrades video quality while streaming. I plugged my roku directly into my router but it doesn't help. I have the Funimation app as well and that does not have issues streaming. Do you know of way to fix this? Load time for the channel is also really long, along with starting episodes. It has been like this for the past few months. I have a Roku 3 and switched to it after you stopped supporting the Samsung TV app.

Thanks.
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Posted 5/15/16 , edited 5/15/16

aliakhan70 wrote:

Hello. I have high speed internet (able to play games online or stream HD without a problem) but the crunchyroll roku app frequently freezes or downgrades video quality while streaming. I plugged my roku directly into my router but it doesn't help. I have the Funimation app as well and that does not have issues streaming. Do you know of way to fix this? Load time for the channel is also really long, along with starting episodes. It has been like this for the past few months. I have a Roku 3 and switched to it after you stopped supporting the Samsung TV app.

Thanks.


Some, but not all, users have experienced an improvement by switching from the default DNS server that their ISP provides to use Google or Open DNS directly on their router and then bouncing it. Doing that can change which CDN will be used to deliver the content in some cases. No guarantees, though; doing it doesn't always help everyone.

http://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/

https://support.opendns.com/forums/21618374
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Posted 5/16/16
Thanks for the info. I tried it but it hasn't helped, it seems I am only able to get SD quality or HD with lots of buffering. It doesn't happen on my other Roku channels or other crunchyroll apps. Is there a push to improve the Roku app quality?? It is all I have to watch crunchyroll on my tv with.
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